fix problems on Boosty [iphone]

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—— Run into issues on Boosty? Get help pending when official support gets back to you!

Boosty: Content just for fans
Info:
company: CEBC B.V.
: https://boosty.to/app/support
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Compatibility issue

No iPad support

Fix: If you have an iPad, you can use the iPhone version of the app in compatibility mode. To do this, download the app from the App Store, and i... ⇲
 
Payments issue

Unable to purchase subscriptions through app

Fix: Try purchasing subscriptions through the website instead of the app. Open Safari or your preferred browser, navigate to the Boosty website,... ⇲
 
UI issue

Tiny information display on iPhone screens

Fix: Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and try changing the text size or enabling 'Larger Text' t... ⇲

Boosty not user-friendly for creators

Fix: Familiarize yourself with the app's features by exploring the help section or user guides available online. This can help you understand how... ⇲

Missing author names

Fix: If you notice missing author names, try refreshing the app or logging out and back in. This can sometimes resolve display issues. OR ⇲
 
Customization issue

No option to subscribe to view content

Fix: Check if there are any promotional offers or free trials available on the website. Sometimes, subscriptions can be managed through the websi... ⇲

No ability to post or edit profile as a creator

Fix: Check if there are any updates available for the app. Sometimes, features are added in newer versions. Go to the App Store, tap on your prof... ⇲

No bookmarks or favorites feature

Fix: As a workaround, use the Notes app to create a list of your favorite videos or creators. You can include links to the content for easy acces... ⇲

No ability to create bookmarks or rewind

Fix: As a workaround, use the Notes app to jot down timestamps of important moments in videos. This way, you can quickly navigate to those points... ⇲
 
Settings issue

Subscription cancellation button missing

Fix: Try managing your subscription through the App Store. Go to Settings > [Your Name] > Subscriptions, and see if you can cancel your subscript... ⇲
 
Freezing issue

Boosty freezes when writing comments

Fix: If the app freezes, try restarting it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps, then swi... ⇲
 
Video issue

Video player not fully developed

Fix: If you encounter issues with the video player, try clearing the app's cache. Go to Settings > General > iPhone Storage, find Boosty, and sel... ⇲

No background playback or floating video window

Fix: As a workaround, you can use the Picture-in-Picture feature if your iPhone supports it. Start playing a video, then swipe up to go to the ho... ⇲
 
Downloads issue

No offline mode for videos

Fix: To watch videos offline, consider using a screen recording feature on your iPhone. Open the video, swipe down from the top right corner to a... ⇲
 
Crashes issue

Boosty crashes and exits to phone menu

Fix: Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. This... ⇲
 
Search issue

No search function for specific videos

Fix: As a workaround, use the website version of Boosty, which may have a search function. You can access it through your browser and search for... ⇲
 
Battery issue

Overheating issues on iPhone 14 Pro Max

Fix: To mitigate overheating, close other apps running in the background. Double-tap the home button (or swipe up from the bottom) and swipe up o... ⇲
 
Network issue

Streaming issues with lag

Fix: Check your internet connection. If you're on Wi-Fi, try moving closer to the router or restarting your router. If you're using cellular data... ⇲
 
Audio issue

Audio files occasionally fail to load

Fix: If audio files fail to load, try restarting the app. If the problem persists, check your internet connection and ensure it's stable. OR C... ⇲
 
Privacy issue

Negative reviews may be deleted

Fix: To keep track of your own experiences, consider taking screenshots of reviews you find helpful or problematic. This way, you can refer back... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.1%

Neutral
2.0%

Bad experience
1.9%

~ from our NLP analysis of 1,145 combined software ratings.

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 Private Data Boosty collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Level 30: $1.99 Post access payment
  2. Level 46: $2.99 Post access payment
  3. Level 142: $11.99 Post access payment
  4. Level 129: $9.99 Post access payment
  5. Level 65: $4.99 Post access payment
  6. Level 97: $6.99 Post access payment
  7. Level 96: $6.99 Post access payment
  8. Level 64: $4.99 Post access payment
  9. Level 81: $5.99 Post access payment
  10. Level 80: $5.99 Post access payment