fix problems on City.Travel [iphone]

—— Run into issues on City.Travel ? Get help pending when official support gets back to you!

City.Travel — Cheap Flights

Info:

company: CITYTRAVEL DMCC

: https://city.travel/info/passengers/

: city.travel

Chat with our AI-based City.Travel Support

🛠️ Common City.Travel Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Prices change after booking

Fix: Check the booking confirmation email immediately after booking to verify the price. If the price has changed, take a screenshot of the confi... ⇲

Payment issues with US bank cards

Fix: Ensure that your bank card is enabled for international transactions. Contact your bank to confirm that there are no restrictions on your ca... ⇲

Support issue

Customer service unresponsive

Fix: Use multiple channels to reach customer service, such as email, social media, and in-app chat, as some channels may yield faster responses t... ⇲

Payments issue

Extra charges for baggage not refunded

Fix: Review the baggage policy before booking to understand the charges. If you are charged incorrectly, document the charge and contact customer... ⇲

Inflated prices during booking

Fix: Clear your app cache or use incognito mode in your browser to avoid price inflation due to cookies or previous searches. This can help you s... ⇲

Limited payment options

Fix: Check if the app allows linking to digital wallets like Apple Pay or Google Pay, which may provide additional payment options. OR Conside... ⇲

Difficulties in processing refunds

Fix: Keep a detailed record of all communications regarding your refund request, including dates, times, and the names of customer service repres... ⇲

Crashes issue

City.Travel crashes occasionally

Fix: Ensure that your app is updated to the latest version available in the App Store, as updates often include bug fixes and performance improve... ⇲

Bugs issue

Inconsistent ticket availability

Fix: Refresh the app or restart your device to ensure you are seeing the most current availability. Sometimes, network issues can cause delays in... ⇲

Loading issue

Long loading times

Fix: Check your internet connection to ensure it is stable and fast. Switching from Wi-Fi to mobile data or vice versa can sometimes improve load... ⇲