fix problems on Ethan Allen InHome [iphone]

—— Run into issues on Ethan Allen InHome? Get help pending when official support gets back to you!

Ethan Allen inHome™

Info:

company: Intiaro INC

: https://www.ethanallen.com

: www.ethanallen.com

Chat with our AI-based Ethan Allen inHome Support

🛠️ Common Ethan Allen inHome Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires marker for AR feature

Fix: To use the AR feature effectively, ensure you have the correct marker provided by the app. If you don't have it, you can print it from the a... ⇲

Difficult to position items

Fix: To improve item positioning, try moving your device slowly around the area where you want to place the item. This allows the app to better u... ⇲

UI issue

Cannot add multiple items easily

Fix: To add multiple items, place the first item, then use the 'back' button to return to the item selection screen. Select the next item and rep... ⇲

Redirects to website for product info

Fix: To avoid being redirected, try to familiarize yourself with the app's layout and features. Look for a 'Help' or 'Info' section within the ap... ⇲

No prices available in app or website

Fix: Check if there is a 'Contact Us' feature in the app where you can inquire about prices directly. This may provide a more immediate response... ⇲

Clicking images does not provide more info

Fix: If clicking on images does not yield more information, try long-pressing the image instead. This may trigger a different response or provide... ⇲

Complicated for average users

Fix: To simplify your experience, take some time to explore the app's tutorial or help section. Familiarizing yourself with the layout and featur... ⇲

Too many icons and arrows

Fix: Try to focus on the main icons that you use frequently. You can ignore the less relevant icons until you become more comfortable with the ap... ⇲

Difficult navigation

Fix: Take a moment to familiarize yourself with the app's layout. Use the main menu to navigate to different sections instead of relying solely o... ⇲

Items float above the floor

Fix: To correct the floating issue, ensure that the AR marker is placed on a flat, stable surface. This helps the app accurately detect the groun... ⇲

Login issues with website credentials

Fix: Double-check your login credentials for accuracy. Ensure that you are using the correct email and password, and that Caps Lock is not on. If... ⇲

Compatibility issue

Not a native app

Fix: If the app feels sluggish or unresponsive, try closing other apps running in the background to free up system resources. This can improve pe... ⇲

Incompatible with iOS 15.5

Fix: Check for any available updates for the app in the App Store. Developers often release updates to improve compatibility with newer iOS versi... ⇲

Permissions issue

Poor use of permissions

Fix: Review the app's permissions in your device settings. Go to Settings > Privacy > App Permissions and adjust them according to your comfort l... ⇲

Requires access to photos

Fix: If you are uncomfortable granting photo access, check if the app has a setting that allows you to use it without this permission. Some featu... ⇲

Slow issue

Slow performance

Fix: Ensure your device has enough storage space available. Delete unused apps or files to free up space, which can help improve app performance.... ⇲

Network issue

Frequent internet connection errors

Fix: Check your internet connection by trying to load a different app or website. If your connection is unstable, consider switching to a differe... ⇲

Crashes issue

Constant crashes and freezes

Fix: Try uninstalling and reinstalling the app. This can resolve issues caused by corrupted files or settings. OR If crashes persist, check fo... ⇲

Cannot open app

Fix: If the app won't open, try restarting your device. This can resolve temporary glitches that may be preventing the app from launching. OR... ⇲

Search issue

No search functionality

Fix: If the app lacks a search feature, try browsing through categories or sections manually to find what you need. Familiarize yourself with the... ⇲

Bugs issue

Basic functionality lacking

Fix: Explore the app thoroughly to ensure you are not missing any features. Sometimes, basic functionalities are hidden within menus or settings.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

71.0%

Bad experience

23.9%

Neutral

5.1%

~ from our NLP analysis of 721 combined software ratings.

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Private Data Ethan Allen inHome collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics