fix problems on First Watch [iphone]

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First Watch Mobile App
Info:
company: First Watch Restaurants
: https://www.firstwatch.com/contact
: www.firstwatch.com
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Messages issue

Validation messages are confusing

Fix: Take note of the specific validation messages you find confusing and try to follow the instructions as closely as possible. If you encounter... ⇲
 
Payments issue

Saved card information is not retained

Fix: Check if you have the latest version of the app. If not, update it. After updating, re-enter your card information and ensure you select the... ⇲

AMEX cards cannot be stored

Fix: Try entering your AMEX card information manually again, ensuring all details are correct. Sometimes, formatting issues can prevent storage.... ⇲

Gift card checkout is not functional

Fix: Ensure that you are following the correct steps for gift card checkout. Double-check the terms and conditions for using gift cards in the ap... ⇲
 
Bugs issue

Tax calculation errors

Fix: Double-check the items in your cart to ensure they are correctly categorized for tax purposes. If you notice discrepancies, try removing and... ⇲

Get in Line feature does not work

Fix: Ensure your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure they are turned on for Fir... ⇲

Delivery orders fail due to mismatched totals

Fix: Before placing an order, review your cart carefully to ensure all items and their prices are correct. If you notice a mismatch, try refreshi... ⇲

Inaccurate ETA for orders

Fix: Keep track of your order time manually and compare it with the ETA provided by the app. If you notice consistent discrepancies, try to place... ⇲

Check-in does not secure a spot in line

Fix: Confirm that you have completed the check-in process correctly. Sometimes, a confirmation message is required to secure your spot. OR If... ⇲

Colorado Retail Delivery Fee is not accounted for

Fix: Manually calculate the delivery fee based on your order total and add it to your payment. Keep track of the fee for future orders. OR If... ⇲

Inconsistent wait times

Fix: Keep track of your wait times and compare them with the app's estimates. If you notice a pattern, try to adjust your ordering times accordin... ⇲
 
Compatibility issue

Limited app functionality

Fix: Explore the app thoroughly to familiarize yourself with all available features. Sometimes, features may be hidden in menus or require specif... ⇲
 
UI issue

Menu items are missing

Fix: Refresh the app or log out and back in to see if the menu updates. Sometimes, menu items may not load correctly due to connectivity issues.... ⇲

Get in Line option redirects to a webpage

Fix: Ensure that your app is updated to the latest version. If the issue persists, try clearing your browser cache or using a different browser t... ⇲

Certain buttons are unresponsive

Fix: Try restarting the app or your device to see if that resolves the issue. Sometimes, a simple restart can fix unresponsive buttons. OR If... ⇲

Full menu is not displayed

Fix: Refresh the app or log out and back in to see if the full menu loads. Sometimes, connectivity issues can prevent the full menu from displayi... ⇲
 
Account issue

First Watch does not retain user information

Fix: Check your app settings to ensure that you have selected the option to remember your login information. If this option is not available, try... ⇲

First Watch does not remember previous orders

Fix: Check if you are logged into your account. If not, log in to see if the app retains your order history. OR If the app does not retain you... ⇲
 
Freezing issue

First Watch freezes when adding gift card

Fix: Try closing the app completely and reopening it. If the issue persists, check for updates to the app. OR If the app continues to freeze,... ⇲
 
Features issue

No reservation system available

Fix: Check if the restaurant offers reservations through other platforms or directly via phone. Sometimes, reservations may not be available thro... ⇲
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 what users are saying
Bad experience
73.5%

Good experience
20.6%

Neutral
5.9%

~ from our NLP analysis of 170 combined software ratings.

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 Private Data First Watch collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location