fix problems on Lili [iphone]

​

—— Run into issues on Lili? Get help pending when official support gets back to you!

Lili - Small Business Finances
Info:
company: Lili Financial Services LTD
: https://support.lili.co/hc/en-us
: lili.co
Chat with our AI-based Lili Support
   Hello! How can I assist you?  

characters left:
 
Network issue

Inability to connect to external bank accounts

Fix: Ensure that you are entering the correct login credentials for your external bank account. Double-check for any typos or errors in the infor... ⇲
 
Payments issue

Delayed fund availability after deposits

Fix: Check the deposit method you used, as some methods may have longer processing times than others. For example, mobile check deposits may take... ⇲

Issues with card activation and linking to Apple Pay

Fix: Ensure that your Lili card is activated by following the instructions provided in the app. If you encounter issues, try restarting the app a... ⇲

Frequent transaction disputes with slow resolution

Fix: Keep detailed records of all transactions, including dates, amounts, and any correspondence related to disputes. This documentation can help... ⇲

High fees for certain transactions

Fix: Review the fee schedule in the app to understand which transactions incur fees. Consider alternative methods for transactions that have high... ⇲

Limited options for instant transfers

Fix: Explore the app settings to see if there are any options to enable instant transfers or faster payment methods. Some apps have settings that... ⇲

Problems with check deposits and processing

Fix: Ensure that you are following the correct procedure for check deposits, including taking clear photos of the check and ensuring that all cor... ⇲
 
Crashes issue

Inconsistent app performance and crashes

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements and bug fixes. Check the App Store... ⇲
 
Account issue

Difficulty in accessing funds due to account restrictions

Fix: Review any notifications or messages in the app that may explain the restrictions. Ensure that your account is in good standing and that you... ⇲

Lack of transparency in account opening process

Fix: Carefully read through the terms and conditions during the account opening process to understand all requirements and potential fees. Take n... ⇲

Poor communication regarding account issues

Fix: Keep a record of all communications with customer service, including dates and details of your inquiries. This can help you track responses... ⇲

Limited features in the free account compared to paid options

Fix: Evaluate your business needs to determine if the features offered in the paid account justify the cost. If you find that you require more fe... ⇲
 
Support issue

Inability to speak with supervisors in customer service

Fix: When contacting customer service, clearly state your issue and request to escalate the matter if you feel it is not being addressed adequate... ⇲
 
Security issue

Frequent account locks due to suspicious activity

Fix: Ensure that your account information is up to date, including your contact details, to receive alerts and notifications promptly. This can h... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.5%

Bad experience
7.1%

Neutral
1.4%

~ from our NLP analysis of 6,644 combined software ratings.

 Switch to these Alternatives:
Aspiration - Mobile Banking
Novo - Small Business Checking
Found: Business Banking
Spruce – Mobile banking
Ingo Money App - Cash Checks
GO2bank: Mobile banking
T-Mobile MONEY: Better Banking
Porte: Mobile Banking
Varo Bank: Mobile Banking
Brink's Money Prepaid

 Private Data Lili collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info