fix problems on Aspiration [iphone]

​

—— Run into issues on Aspiration? Get help pending when official support gets back to you!

Aspiration - Mobile Banking
Info:
company: Aspiration
: https://my.aspiration.com/faq/
: www.aspiration.com
Chat with our AI-based Aspiration Support
   Hello! How can I assist you?  

characters left:
 
Updates issue

Inaccurate balance updates

Fix: Refresh your app by pulling down on the home screen to update your balance. This can help sync your account information with the server. O... ⇲
 
Notifications issue

Inactivity fees without proper notification

Fix: Review your account settings to ensure that you have opted in for notifications. This may help you receive alerts regarding inactivity fees.... ⇲
 
Payments issue

Complicated check deposit process

Fix: Follow the in-app tutorial for check deposits carefully. Ensure you are taking clear photos of the front and back of the check in good light... ⇲

Delayed transaction processing

Fix: Keep track of your transactions and note the expected processing times for different types of transactions. This can help you manage your ex... ⇲

Limited cash back on purchases

Fix: Review the terms and conditions of the cash back program in the app to understand the categories and limits for cash back on purchases. OR... ⇲

Inability to perform transfers on weekends

Fix: Plan your transfers during weekdays when the system is fully operational. Check the app for specific transfer cut-off times to avoid issues.... ⇲

Inconsistent cash back tracking

Fix: Keep a personal record of your purchases and the expected cash back to compare with what is shown in the app, which can help identify discre... ⇲
 
Account issue

Pending applications obstructing app usage

Fix: Check the status of your applications in the app. If they are pending, see if there is an option to cancel or withdraw the application to re... ⇲

Difficulty in closing accounts

Fix: Follow the in-app instructions for account closure, which may include verifying your identity and ensuring all transactions are settled. O... ⇲

Repetitive account verification requests

Fix: Ensure that your personal information is up to date in the app, as discrepancies can trigger verification requests. OR If you continue to... ⇲

Poor communication during account migrations

Fix: Stay informed by regularly checking the app for updates or notifications regarding the migration process, as this can provide clarity on any... ⇲
 
Bugs issue

Technical difficulties with app functionality

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Aspiration, and check for updates. OR If the app c... ⇲
 
Support issue

Poor handling of disputes

Fix: Document all details of the dispute, including dates, amounts, and any communication with customer service. This can help you present a clea... ⇲

Lack of 24/7 support

Fix: Utilize the in-app help section or FAQ for immediate assistance with common issues, which can be accessed at any time. OR Consider reachi... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure your device's operating system is up to date, as compatibility issues can cause crashes. Go to Settings > General > Software Update t... ⇲
 
Ads issue

Unclear promotional terms

Fix: Read the promotional terms carefully in the app or on the website. If anything is unclear, take screenshots and refer to them when seeking c... ⇲
 
Security issue

Unresolved identity theft issues

Fix: Immediately change your account password and enable two-factor authentication to secure your account. This can help prevent further unauthor... ⇲
 
UI issue

Frequent app navigation loops

Fix: Try clearing the app's cache by uninstalling and reinstalling it, which can resolve navigation issues caused by corrupted data. OR If the... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.8%

Bad experience
4.7%

Neutral
2.5%

~ from our NLP analysis of 30,190 combined software ratings.

 Switch to these Alternatives:
Lili - Small Business Finances
Spruce – Mobile banking
Kora Money
Found: Business Banking
Grain: The Digital Credit Card
Grid Money
Ingo Money App - Cash Checks
Porte: Mobile Banking
Novo - Small Business Checking
OneBlinc

 Private Data Aspiration collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics