fix problems on Purple Playlist Player [iphone]

​

—— Run into issues on Purple Playlist Player? Get help pending when official support gets back to you!

Purple Playlist Player
Info:
company: Purple Smart TV LLC
: https://help.purpletv.app/v2
: purplesmarttv.com
Chat with our AI-based Purple Playlist Player Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Purple Playlist Player. Keeping the app updated... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if the app allows you to download playlists or songs for offline listening. Look for a download b... ⇲
 
Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the Purple Playlist Player has a help or FAQ section within the app. This can often provide quick answers t... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Purple Playlist Player and ensure that notifications are enabled. Adjust th... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options available. Some apps may have hidden features that allow... ⇲
 
Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Purple Playlist Player to save batter... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. This information can usually be found on the Ap... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
69.5%

Good experience
25.4%

Neutral
5.1%

~ from our NLP analysis of 59 combined software ratings.

 Switch to these Alternatives:
Supa Legacy IPTV
IPTV Player - Opus
GSE Smart IPTV Player Live TV
GSE IPTV Smarters - TV Player
IPTV PRO - GSE Smart Player
XTREAM IPTV: TV Player IP Pro
Prime IPTV
IPTV Smarters Player PRO
Snappier IPTV
Alice IPTV Ott Stream Player

 Private Data Purple Playlist Player collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Renew Every Six Month: $5.99 No Ads, Premium Features
  2. Renewable Plans every Year: $14.99 Noads, Premium Features
  3. Life Time Access: $49.99 No Ads, Premium Features, Parental Control
  4. Cloud Recording Monthly 100GB: $19.99 Record live stream video and store into cloud
  5. Cloud Recording Monthly - 50GB: $14.99 Record live stream video and store into cloud
  6. Cloud Recording Monthly - 25GB: $9.99 Record live stream and store in to DRV