fix problems on FNBD [iphone]

—— Run into issues on FNBD ? Get help pending when official support gets back to you!

FNBD Mobile

Info:

company: First National Bank DeRidder

: http://www.fnbderidder.com

Chat with our AI-based FNBD Support

🛠️ Common FNBD Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

difficult to navigate

Fix: To improve navigation, familiarize yourself with the app's layout. Start by exploring the main menu and submenus. Take note of the icons and... ⇲

stopped working for check deposits

Fix: Ensure that your camera lens is clean and unobstructed. A dirty lens can affect the app's ability to capture check images. After cleaning, t... ⇲

Account issue

locks user out

Fix: If you are locked out, try resetting your password using the 'Forgot Password' option. Follow the prompts to receive a reset link via email... ⇲

Security issue

locks card without options

Fix: If your card is locked, check the app for any notifications or alerts regarding the lock status. There may be an option to unlock it directl... ⇲

security warning about fingerprint access

Fix: If you receive a security warning about fingerprint access, check your device's Touch ID settings. Go to Settings > Touch ID & Passcode and... ⇲

Payments issue

constant problems transferring funds

Fix: Ensure that you have a stable internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa. A weak connection can ca... ⇲

Bugs issue

FNBD acts as if it's first time opened

Fix: This issue may be due to a corrupted app cache. Try clearing the app's cache by going to Settings > General > iPhone Storage > FNBD Mobile >... ⇲

Customization issue

requires unnecessary tutorial

Fix: If the app forces you to go through a tutorial each time, look for an option to skip or disable the tutorial in the settings. This is often... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

54.5%

Bad experience

45.5%

Neutral

0.0%

~ from our NLP analysis of 22 combined software ratings.

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Private Data FNBD collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Usage Data
- Other Data