fix problems on Mapview Sales Route Planner [iphone]

​

—— Run into issues on Mapview Sales Route Planner? Get help pending when official support gets back to you!

Mapview Sales Route Planner
Info:
company: The Casey Group
: https://support.mapview.com/
: www.mapview.com
Chat with our AI-based Mapview Sales Route Planner Support
   Hello! How can I assist you?  

characters left:
 
Syncing issue

syncing issues between devices

Fix: 1. Check Internet Connection: Ensure both devices are connected to a stable internet connection. Try switching between Wi-Fi and cellular da... ⇲

contacts disappearing

Fix: 1. Check Permissions: Go to Settings > Privacy > Contacts and ensure that Mapview has permission to access your contacts. 2. Sync Contacts:... ⇲
 
Support issue

lack of timely customer support

Fix: 1. Use In-App Resources: Check if there are any FAQs or troubleshooting guides within the app that can help you resolve your issue. 2. Comm... ⇲

no help section in the app

Fix: 1. Look for FAQs: Check the app's website or online resources for FAQs or user guides that may provide assistance. 2. Explore Online Commun... ⇲
 
Bugs issue

data not showing accurately on the map

Fix: 1. Refresh the Map: Try pulling down on the map screen to refresh the data. This can sometimes resolve display issues. 2. Check Location Se... ⇲

optimization feature not working

Fix: 1. Check Settings: Go to the optimization settings within the app and ensure that all parameters are set correctly. 2. Restart the App: Clo... ⇲

Mapview Sales Route Planner functionality declining over time

Fix: 1. Regularly Update the App: Ensure that you are always using the latest version of the app, as updates often include performance improvemen... ⇲
 
Customization issue

learning curve for new users

Fix: 1. Explore Tutorials: Look for any built-in tutorials or guides within the app that can help you understand its features. 2. Online Videos:... ⇲
 
Uploads issue

importing issues

Fix: 1. Check File Format: Ensure that the files you are trying to import are in a compatible format. Refer to the app's documentation for suppor... ⇲
 
Login issue

Mapview Sales Route Planner kicks users out during sign-in

Fix: 1. Check Credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot P... ⇲
 
Features issue

missing driving directions feature

Fix: 1. Check Settings: Ensure that the driving directions feature is enabled in the app settings. 2. Use Alternative Navigation: If the feature... ⇲
 
User Error issue

user error misattributed to app issues

Fix: 1. Review User Guides: Familiarize yourself with the app's features by reviewing any available user guides or tutorials. 2. Practice: Spend... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.5%

Bad experience
4.3%

Neutral
2.2%

~ from our NLP analysis of 537 combined software ratings.

 Switch to these Alternatives:
Senior Life Scout
Canvass: Sales Tool
Sidewalk - Contact Mapping
Broker Plus
Agent CRM
Ryve D2D
Quility Switchboard
prospect+
CallProof Plus - Sales CRM
RealtyBuddy: Door-To-Door CRM

 Private Data Mapview Sales Route Planner collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro: $11.99 - No Limit on mapped addresses - No Limit on optimizations of your trips - Import spreadsheets of data easily into app - Back Up your data as often as hourly - Call U.S. or Canada up to 60 minutes per month* * Additional Calling Credits can be purchased
  2. Basic: $4.99 - Map 1,500 addresses - Optimize your daily trips up to 60 times per month - Import spreadsheets of data easily into app - Back up your data as often as weekly - Call U.S. or Canada up to 60 minutes per month* *Additional Calling Credits can be purchased
  3. Add On: $2.99 Add on "Pro" to your Basic Plan. - No Limit on mapped addresses - No Limit on optimizations of your trips - Import spreadsheets of data easily into app - Back Up your data as often as hourly Note: This plan requires an active Basic plan
  4. Pro Quarterly: $29.99 billed quarterly
  5. Pro Yearly: $95.99 billed annually
  6. Sales Navigator Calling Credit: $4.99 Sales Navigator App credit for voip usage