fix problems on Shop [iphone]

​

—— Run into issues on Shop? Get help pending when official support gets back to you!

Shop: All your favorite brands
Info:
company: Shopify Inc.
: https://shop.app
: shop.app
Chat with our AI-based Shop Support
   Hello! How can I assist you?  

characters left:
 
Notifications issue

Notifications can be delayed

Fix: 1. Check notification settings: Go to your iPhone settings, find the Shop app, and ensure that notifications are enabled. 2. Restart your d... ⇲

Occasional delays in order processing notifications

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as this can affect notification delivery. 2. Refresh the a... ⇲
 
Compatibility issue

Limited email provider support

Fix: 1. Use a different email provider: If your current email provider is not supported, consider using a more widely supported email service lik... ⇲

Lack of Apple integration features

Fix: 1. Use Siri Shortcuts: If available, set up Siri Shortcuts to create quick access to your tracking information. 2. Explore third-party apps... ⇲
 
Bugs issue

Occasional bugs with tracking status

Fix: 1. Report the bug: While you cannot contact developers, you can document the bug and keep track of when it occurs. This can help you identif... ⇲
 
Glitches issue

Inconsistent package location mapping

Fix: 1. Refresh the tracking information: Close and reopen the app to refresh the data. 2. Check the carrier's website: For the most accurate lo... ⇲
 
UI issue

Extra steps to access shipping links

Fix: 1. Bookmark shipping links: Once you access a shipping link, bookmark it in your browser for quicker access in the future. 2. Create a shor... ⇲

User interface can be confusing for some

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Look for tutorials:... ⇲

Archived deliveries not easily accessible

Fix: 1. Create a separate folder: If your email provider allows it, create a folder for archived deliveries to keep them organized and easily acc... ⇲
 
Privacy issue

No option to delete tracking emails

Fix: 1. Create a filter: If your email provider allows it, create a filter to automatically archive or delete tracking emails as they arrive. 2.... ⇲
 
Payments issue

Payment processing issues

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. 2. Update payment information: Go to your accou... ⇲
 
Customization issue

Missing dark mode feature

Fix: 1. Use system-wide dark mode: If your iPhone is set to dark mode, some apps may automatically adjust. Go to Settings > Display & Brightness... ⇲
 
Updates issue

Limited details provided for some shipments

Fix: 1. Check the carrier's website: For more detailed information about your shipment, visit the shipping carrier's official website and enter y... ⇲
 
Syncing issue

Shop may not sync all tracking numbers

Fix: 1. Manually add tracking numbers: If the app is not syncing certain tracking numbers, manually add them to ensure you have all your shipment... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.1%

Bad experience
2.4%

Neutral
1.5%

~ from our NLP analysis of 5,597,463 combined software ratings.

 Switch to these Alternatives:
White Fox Boutique US
EGO: Women’s Clothing & Shoes
Garage: Clothes Shopping
The Sole Supplier
By Rotation | Rent Buy Fashion
Nuuly Rent
FIGS®
SKIMS
Oh Polly US
Ruggable

 Private Data Shop collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data