fix problems on Canvas Prints [iphone]

—— Run into issues on Canvas Prints ? Get help pending when official support gets back to you!

Canvas Prints by Printage®

Info:

company: Printage inc.

: https://printage.cc

: printage.cc

Chat with our AI-based Canvas Prints Support

🛠️ Common Canvas Prints Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Canvas Prints fails to load consistently

Fix: 1. Check your internet connection: Ensure that you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular... ⇲

Pictures do not stick to walls

Fix: 1. Clean the wall surface: Ensure that the wall is clean and free of dust or grease. Use a mild cleaner and a cloth to wipe the area where y... ⇲

Bugs issue

Canvases come unfinished

Fix: 1. Inspect upon delivery: As soon as you receive your canvases, inspect them for any signs of being unfinished. If you notice any issues, ta... ⇲

Fragile prints easily damaged

Fix: 1. Handle with care: Always handle prints with clean hands and avoid touching the printed surface. 2. Store properly: When not in use, stor... ⇲

Insufficient adhesive for tiles

Fix: 1. Use additional adhesive: If the provided adhesive is not sufficient, consider using a stronger adhesive or double-sided tape that is suit... ⇲

Downloads issue

Limited download options due to iCloud issues

Fix: 1. Check iCloud settings: Go to Settings > [Your Name] > iCloud and ensure that iCloud Drive is enabled. This will allow you to access your... ⇲

Customization issue

Lack of larger print sizes

Fix: 1. Check for updates: Regularly check the app for updates, as new features and sizes may be added in future versions. 2. Use a different se... ⇲

Settings issue

Shipping restrictions to certain addresses

Fix: 1. Verify address format: Ensure that your shipping address is entered correctly and follows the required format for your location. 2. Use... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.5%

Neutral

2.4%

Bad experience

2.2%

~ from our NLP analysis of 1,014 combined software ratings.

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Private Data Canvas Prints collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics