fix problems on Gautrain [iphone]

—— Run into issues on Gautrain? Get help pending when official support gets back to you!

Gautrain

Info:

company: AfriGIS Pty Ltd

: https://www.gautrain.co.za/contactus

: www.gautrain.co.za

Chat with our AI-based Gautrain Support

🛠️ Common Gautrain Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Gautrain freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on iPhones without a home button) to see all open app... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Gautrain app, and select 'Offload App'. This will remove the app but... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of the Gautrain app by checking for updates in the App Store. 2. Restart your iPh... ⇲

Loading issue

limited offline functionality

Fix: 1. Download content for offline use: If the app allows, look for options to download maps or schedules for offline access. Check the app set... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that can provide answers to common questions. 2. Look for community forums: S... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Gautrain and ensure that notifications are enabled. Adjust the settings to... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's interface to understand its layout and features. 2. Use the search... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings to see if there are any options for customizing the interface or notifications. 2. Provide feedb... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and disable it for the Gautrain app to save battery life. 2.... ⇲

Compatibility issue