fix problems on Cleartune [iphone]

—— Run into issues on Cleartune? Get help pending when official support gets back to you!

Cleartune

Info:

company: Bitcount ltd.

: http://www.bitcount.com/support/

: www.bitcount.com

Chat with our AI-based Cleartune Support

🛠️ Common Cleartune Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cleartune freezes frequently

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Cleartune app... ⇲

Pitch wheel is unresponsive

Fix: 1. Restart the app by closing it completely and reopening it. 2. If the issue continues, try resetting the app settings by going to the app'... ⇲

Slow issue

Needle damping is slow to register changes

Fix: 1. Adjust the sensitivity settings in the app's settings menu to see if that improves the responsiveness of the needle damping. 2. Try tunin... ⇲

UI issue

Green needle indicator is always green

Fix: 1. Ensure that you are tuning an instrument that is within the app's recognized range. 2. Check the calibration settings in the app to ensur... ⇲

Graphics are less appealing and more cartoonish

Fix: 1. Check if there are any settings in the app that allow you to change the theme or graphics style. 2. Provide feedback to the app developer... ⇲

Bugs issue

Pitch pipe feature does not work

Fix: 1. Check the app settings to ensure the pitch pipe feature is enabled. 2. Restart the app and try using the pitch pipe again. OR 1. If th... ⇲

Inaccurate tuning for certain instruments

Fix: 1. Check the calibration settings in the app to ensure they are set for the specific instrument you are tuning. 2. Use the manual tuning opt... ⇲

Inconsistent note recognition when switching strings

Fix: 1. Ensure that you are tuning the instrument correctly and that the microphone is positioned properly to capture the sound. 2. Try using the... ⇲

Updates issue

Cleartune crashes or becomes unusable after updates

Fix: 1. After an update, restart your iPhone to clear any temporary issues. 2. If the app crashes, try uninstalling and reinstalling it from the... ⇲

Audio issue

Background noise dampening is insufficient

Fix: 1. Use the app in a quieter environment to improve tuning accuracy. 2. Consider using external noise-canceling headphones while using the ap... ⇲

Difficult to use in noisy environments

Fix: 1. Use noise-canceling headphones to minimize background noise while tuning. 2. Try to find a quieter location to use the app for better acc... ⇲

Screen issue

Cleartune dims and locks screen during use

Fix: 1. Go to Settings > Display & Brightness and adjust the Auto-Lock setting to 'Never' while using the app. 2. Enable 'Guided Access' in Setti... ⇲

Requires constant screen interaction to prevent locking

Fix: 1. Change the Auto-Lock setting on your iPhone to 'Never' while using the app by going to Settings > Display & Brightness > Auto-Lock. 2. Us... ⇲

Compatibility issue

Lacks Apple Watch support

Fix: 1. Use your iPhone to control the app while tuning, as the app may not have a direct Apple Watch interface. 2. Consider using a different tu... ⇲

Customization issue

No widget for quick access

Fix: 1. Create a shortcut to the app on your home screen for quicker access. 2. Use Siri to open the app quickly by saying 'Open Cleartune.' OR... ⇲

Features issue

Limited functionality for microtonal tuning

Fix: 1. Explore the app's settings to see if there are any options for microtonal tuning that can be enabled. 2. Use the manual tuning feature to... ⇲