fix problems on Hover X1 [iphone]

—— Run into issues on Hover X1? Get help pending when official support gets back to you!

Hover X1 - Self Flying Camera

Info:

company: Hangzhou Zero Zero Technology Co., Ltd.

: https://zerozerorobotics.com/

Chat with our AI-based Hover X1 Support

🛠️ Common Hover X1 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Power button required to initiate flight

Fix: Ensure that the drone is fully charged before attempting to initiate flight. If the power button is unresponsive, try holding it down for a... ⇲

Flight modes reset after app reinstall

Fix: Before reinstalling the app, take note of your preferred flight modes and settings. After reinstalling, manually reconfigure these settings... ⇲

Login process requires account creation after logout

Fix: To avoid having to create a new account each time, ensure you are logged in before logging out. If you need to log out, consider using the '... ⇲

Freezing issue

Screen freezes when accessing certain modes

Fix: Try closing the app completely and restarting it. This can often resolve temporary glitches. If the issue continues, check for any app updat... ⇲

Permissions issue

Album access requires drone to be on

Fix: To access your photos without the drone being powered on, consider transferring the photos to your device via a USB connection or SD card re... ⇲

Full access to photo library required

Fix: If you are uncomfortable granting full access, check if the app allows you to select specific albums or photos to share instead of the entir... ⇲

Limited access to photos not supported

Fix: If certain photos are not accessible, check if they are stored in a format that the app supports. Convert unsupported formats to a compatibl... ⇲

Privacy issue

Invasive privacy policy

Fix: Review the privacy policy in detail and adjust your app permissions in your device settings to limit data access. You can usually find these... ⇲

Concerns about personal photo usage

Fix: Review the app's privacy settings to see if there are options to limit how your photos are used or shared. You can also adjust permissions i... ⇲

Privacy policy link is broken

Fix: Try accessing the privacy policy through the app's settings or the official website. If the link is broken, you can search for the policy by... ⇲

Audio issue

Robotic sound cannot be muted

Fix: Check the app's settings for any audio options that may allow you to adjust or mute sounds. If no such option exists, consider using externa... ⇲

Support issue

Lack of operational manuals

Fix: Search online for user-generated guides or video tutorials that may provide insights into operating the software and drone. Many users share... ⇲

Network issue

Network unavailable error when downloading videos

Fix: Ensure that your device is connected to a stable Wi-Fi network. If the error persists, try restarting your router or switching to a differen... ⇲

UI issue

VoiceOver screen reader accessibility issues

Fix: Check the app's accessibility settings to see if there are options to improve compatibility with VoiceOver. You can also adjust the settings... ⇲

Manual button difficult to find

Fix: Familiarize yourself with the app's layout by exploring all menus and options. You can also refer to online tutorials that may highlight whe... ⇲

Features disappear or open to blank page

Fix: If features are missing, try clearing the app's cache or reinstalling the app to refresh its data. This can often resolve issues with missin... ⇲

Camera issue

No camera quality adjustment settings

Fix: Explore the app's settings thoroughly to see if there are any hidden options for adjusting camera quality. Sometimes these settings are not... ⇲

Customization issue

Lack of comprehensive editing tools

Fix: Explore third-party editing apps that can be used in conjunction with the Hover X1 app. Many apps offer robust editing features that can enh... ⇲

Compatibility issue

Connection issues after iPadOS update

Fix: After an iPadOS update, restart both your iPad and the drone to reset the connection. Ensure that both devices are running the latest softwa... ⇲