fix problems on Video Compressor [iphone]

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—— Run into issues on Video Compressor? Get help pending when official support gets back to you!

Video compressor - save space
Info:
company: 俊杰 阮
: https://junjietony.github.io/CompressVideo/
: compressbvideo.web.app
Chat with our AI-based Video compressor Support
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Payments issue

Lost previous purchase recognition

Fix: Check if you are logged into the same Apple ID that you used to make the purchase. Go to Settings > [your name] > Media & Purchases to verif... ⇲
 
Ads issue

Ads interrupt usage

Fix: Look for an option within the app to purchase an ad-free version or subscription. This can often be found in the settings or main menu of th... ⇲

Displays ads excessively

Fix: Look for an option to limit ad frequency in the app settings, if available. Some apps allow you to adjust how often ads are shown. OR Con... ⇲
 
Bugs issue

Batch processing mode issues

Fix: Ensure that you are selecting the correct files for batch processing. Double-check that all selected videos meet the app's requirements for... ⇲

Limited bitrate reduction in batch mode

Fix: Experiment with different settings for bitrate reduction before starting batch processing. Adjust the quality settings to see if you can ach... ⇲

Deletes original and compressed videos

Fix: Before using the app, back up your original videos to iCloud or another storage solution to prevent loss of data. OR Check the app settin... ⇲

Does not compress videos over one minute

Fix: If the app has a limit on video length for compression, consider using a different app that supports longer videos for compression. OR Tr... ⇲
 
Compatibility issue

Does not work with iPhone 16 videos

Fix: Check for any app updates that may address compatibility issues with newer video formats. Go to the App Store and see if an update is availa... ⇲
 
Support issue

No instructions provided

Fix: Look for a help or FAQ section within the app. Many apps include a guide or tips for new users that can help you understand how to use the f... ⇲
 
UI issue

Non-intuitive operation

Fix: Take some time to explore the app's interface. Try to familiarize yourself with the layout and features, which may help you navigate it more... ⇲

Asian characters displayed instead of functionality

Fix: Check your device's language settings. Go to Settings > General > Language & Region and ensure that your preferred language is set correctly... ⇲
 
Storage issue

Cannot save compressed videos

Fix: Check the app's settings to ensure that the save location is correctly set. Sometimes, the app may default to a specific folder that you nee... ⇲
 
Crashes issue

Video compressor crashes when accessing Camera Roll

Fix: Ensure that the app has the necessary permissions to access your Camera Roll. Go to Settings > Privacy > Photos and check if the app is allo... ⇲
 
Loading issue

Black screen when loading videos

Fix: Check if the video file is corrupted or in an unsupported format. Try playing the video in another app to confirm it works properly. OR R... ⇲
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 what users are saying
Good experience
93.5%

Bad experience
3.9%

Neutral
2.7%

~ from our NLP analysis of 4,190 combined software ratings.

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 Private Data Video compressor collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Pro Version: $2.99 No Ads+All Features