fix problems on American Outdoor Guide [iphone]

​

—— Run into issues on American Outdoor Guide? Get help pending when official support gets back to you!

American Outdoor Guide
Info:
company: Engaged Media Inc.
: http://www.pocketmags.com/information/default.aspx
Chat with our AI-based American Outdoor Guide Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Navigation bar blocks content

Fix: 1. Adjust screen orientation: Try rotating your iPhone to landscape mode to see if the navigation bar moves out of the way of the content. 2... ⇲

New format is difficult to read

Fix: 1. Adjust text size: Go to your iPhone settings, then Display & Brightness, and adjust the text size or enable bold text to make reading eas... ⇲
 
Updates issue

Updates cause loss of downloaded issues

Fix: 1. Backup your downloads: Before updating the app, ensure you have a backup of your downloaded issues. You can take screenshots or note down... ⇲
 
Downloads issue

Slow downloading of magazines

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your speed using a speed test app. 2.... ⇲
 
Offline issue

Inability to read offline

Fix: 1. Download issues for offline reading: Ensure you have downloaded the issues while connected to the internet. Look for a download button ne... ⇲
 
Support issue

Customer support is unresponsive

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website that may address your issue. 2. Use alternative contact methods: If t... ⇲
 
Account issue

American Outdoor Guide does not recognize paid subscriptions

Fix: 1. Verify your subscription: Check your subscription status in the App Store under your account settings. Go to Settings > [your name] > Sub... ⇲

Limited access to back issues

Fix: 1. Check subscription level: Ensure your subscription level includes access to back issues. Review the details in your account settings. 2.... ⇲
 
Customization issue

No option to revert to old magazine format

Fix: 1. Check for settings: Look in the app settings to see if there’s an option to switch back to the old format. 2. Provide feedback: If no opt... ⇲
 
Installation issue

American Outdoor Guide requires constant reinstallation

Fix: 1. Clear storage: Go to Settings > General > iPhone Storage and check if the app is taking up too much space. Offload or delete unnecessary... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Make sure the app is updated on all devices and that the devices themselves are running the latest softwa... ⇲
 
Content issue

American Outdoor Guide does not provide content on its own

Fix: 1. Check for content updates: Ensure you are connected to the internet and check for any content updates within the app settings. 2. Explore... ⇲
 
Ads issue

Ads in the magazine are not clickable

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix ad functionality. 2. Restart the app: Close the... ⇲
 
Crashes issue

Force closes after subscription purchase

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes. Press and hold the power button, slide to power off, and then turn i... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
77.8%

Bad experience
21.4%

Neutral
0.8%

~ from our NLP analysis of 126 combined software ratings.

 Switch to these Alternatives:
RECOIL OFFGRID Magazine
DisasteReady
RECOIL Presents: Concealment
The Great Outdoors Magazine
Recoil Magazine
Petersen's Hunting Magazine
Petersen's Hunting Specials
Hobby Farms Magazine
Rifleshooter
Handguns Magazine

 Private Data American Outdoor Guide collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. American Survival Guide Auto-Renewable Subscription: $29.99 American Survival Guide Auto-Renewable Subscription
  2. AOG Boundless Annual: $29.99 American Outdoor Guide Boundless Annual
  3. AOG Boundless Monthly: $3.99 American Outdoor Guide Boundless Monthly
  4. AOG Boundless Monthly: $3.99 American Outdoor Guide Boundless Monthly
  5. Buyer's Guide Fall 2016: $7.99 Buyer's Guide Fall 2016
  6. Prepper 2016: $7.99 American Survival Guide Prepper 2016
  7. ASG Bug-Out Special 2015: $4.99 ASG Bug-Out Special 2015
  8. American Survival Guide Special 2: $4.99 American Survival Guide Special 2
  9. Spring 2014: $4.99 Spring 2014
  10. ASG Buyer's Guide Fall 2015: $4.99 ASG Buyer's Guide Fall 2015