fix problems on AAN Conferences [iphone]

—— Run into issues on AAN Conferences? Get help pending when official support gets back to you!

AAN Conferences

Info:

company: American Academy of Neurology

: https://www.eventbase.com/contact

: www.aan.com

Chat with our AI-based AAN Conferences Support

🛠️ Common AAN Conferences Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Overlapping sessions

Fix: Check the conference schedule within the app to see if there are options to filter or view sessions by category or track. This may help you... ⇲

Slides not working

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for AAN Conferences, and check if an update is available.... ⇲

Bugs issue

Question answer system not functioning

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. A poor connection ca... ⇲

Slow issue

Slow loading issues

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲

Login problems

Fix: Double-check your login credentials for any typos. Ensure that Caps Lock is not on and that you are using the correct email and password com... ⇲

Crashes issue

AAN Conferences crashes

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲

UI issue

Difficult navigation

Fix: Familiarize yourself with the app's layout. Spend a few minutes exploring the main menu and features to understand where everything is locat... ⇲

Not user friendly

Fix: Take time to explore the app's features and settings. Sometimes, adjusting settings can improve usability. Look for customization options th... ⇲

Search issue

Inability to find rooms

Fix: Check if the app has a map feature or a list of rooms. If available, use these tools to locate your desired session rooms. OR Refer to th... ⇲

Limited search functionality

Fix: Try using specific keywords related to the sessions or materials you are looking for. Avoid general terms that may yield too many results.... ⇲

Compatibility issue

Inconsistent performance on mobile

Fix: Ensure that your mobile device has enough storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files.... ⇲

AAN Conferences only works well on tablets

Fix: If possible, use a tablet to access the app for a better experience. The app may be optimized for larger screens, providing better functiona... ⇲

Loading issue

Does not load current information

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent the app from loading the latest information. OR Try... ⇲

Downloads issue

Cannot access materials

Fix: Ensure you are logged in with the correct account that has access to the materials. Check your account settings for any access restrictions.... ⇲

Installation issue

Requires frequent reinstallation

Fix: Check for updates regularly and ensure your iPhone's operating system is compatible with the app. Keeping both updated can reduce the need f... ⇲

Support issue