fix problems on KidsBeeTV [iphone]

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—— Run into issues on KidsBeeTV? Get help pending when official support gets back to you!

KidsBeeTV: Videos & Kids Games
Info:
company: Magikbee, Lda.
: https://kidsbeetv.com/support/
: kidsbeetv.com
Chat with our AI-based KidsBeeTV Support
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UI issue

No back button for previous song

Fix: Use the app's main menu to navigate back to the previous screen. If you are in a song, try tapping on the title or the album art to see if i... ⇲
 
Ads issue

Popular section shows unwanted content

Fix: Check if there are any settings in the app that allow you to customize your content preferences. Look for options related to content filteri... ⇲
 
Payments issue

Subscription options unclear

Fix: Visit the app's settings or subscription section to view the available plans. Often, there will be a detailed breakdown of what each subscri... ⇲

Subscription required for free trial

Fix: Check the app's terms and conditions regarding the free trial. Sometimes, a credit card is required to start a trial, but you can cancel bef... ⇲

Subscription prompts despite existing payment

Fix: Check your account settings to ensure that your subscription is active. Sometimes, logging out and back in can refresh your account status.... ⇲

Difficulty canceling subscription

Fix: Go to your device's settings, tap on your Apple ID, and select 'Subscriptions'. From there, you can manage and cancel your KidsBeeTV subscri... ⇲
 
Login issue

Login issues across devices

Fix: Ensure that you are using the same login credentials on all devices. Double-check your username and password for accuracy. OR If you are... ⇲
 
Privacy issue

Inability to block specific videos

Fix: Look for parental control settings within the app. Some apps have options to restrict certain content based on ratings or specific titles.... ⇲

Limited content filtering for inappropriate material

Fix: Explore the app's settings for any parental controls or content filtering options. Adjust these settings to limit exposure to inappropriate... ⇲
 
Registration issue

Confusing trial sign-up process

Fix: Follow the on-screen instructions carefully during the sign-up process. If you encounter any confusing steps, take a screenshot and refer to... ⇲
 
Bugs issue

Some features do not work

Fix: Ensure that the app is updated to the latest version, as updates often fix bugs and improve functionality. Check the App Store for any avail... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.0%

Bad experience
12.3%

Neutral
8.7%

~ from our NLP analysis of 1,498 combined software ratings.

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 Private Data KidsBeeTV collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. KidsBeeTV Membership - Monthly: $7.99 Best Kids Videos & TV Shows w/ weekly updates
  2. KidsBeeTV Lite Subscription: $4.99 Play all Videos, Games and get weekly updates
  3. KidsBeeTV Membership - Annual: $47.99 Unlock all Kids Videos,TV Shows, Songs, Games
  4. KidsBeeTV Membership 2024: $5.99 Unlimited Videos, Songs, Games.Weekly updates
  5. KidsBeeTV Promo Membership 1M: $4.99 Unlock all Videos, Songs, Books & Fun Games
  6. KidsBeeTV 3 months Promo: $8.49 Access full content with thousands of videos