fix problems on Mendocino Farms [iphone]

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—— Run into issues on Mendocino Farms? Get help pending when official support gets back to you!

Mendocino Farms
Info:
company: Paytronix Systems Inc
: https://www.mendocinofarms.com/contact-2/
: www.mendocinofarms.com
Chat with our AI-based Mendocino Farms Support
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UI issue

Cannot edit items once added to cart

Fix: Instead of adding items directly to the cart, consider using the 'Favorites' feature (if available) to save items you frequently order. This... ⇲

Glitchy UI bugs

Fix: Try clearing the app’s cache by deleting and reinstalling the app. This can often resolve persistent UI issues. OR If glitches continue,... ⇲

Difficult to read font

Fix: Check your device’s accessibility settings. You may be able to increase text size or enable a high-contrast mode to improve readability. O... ⇲

Difficult to add items to cart

Fix: Ensure you are following the correct steps to add items. If the app is unresponsive, try restarting it or your device to clear any temporary... ⇲
 
Bugs issue

Reordering from history fails if an ingredient is out of stock

Fix: When reordering, check the availability of ingredients before finalizing your order. If an ingredient is out of stock, consider selecting a... ⇲

Missing main ingredients in orders

Fix: When placing an order, double-check your selections to ensure all ingredients are included. If something is missing, contact the restaurant... ⇲

Inconsistent order fulfillment

Fix: If you notice inconsistencies, keep a record of your orders and any issues encountered. This can help you identify patterns and address them... ⇲
 
Notifications issue

High volume notifications appear too late

Fix: Check your notification settings within the app and your device settings. Ensure that notifications are enabled and that you have allowed th... ⇲

No text notifications when order is ready

Fix: Check the app settings to ensure that text notifications are enabled. If the option is not available, consider using the app regularly to ch... ⇲
 
Updates issue

Curbside order updates are lacking

Fix: After placing a curbside order, keep the app open and check for updates regularly. This can help you stay informed about your order status.... ⇲

Menu discrepancies between app and website

Fix: Always check the app for the most current menu items, as they may differ from the website. If you notice discrepancies, take note and report... ⇲
 
Customization issue

No option to have food served to eat there

Fix: If you prefer dining in, check if there is a separate option for in-store dining on the app or website. If not, consider visiting the restau... ⇲

No option to write notes for changes or extras

Fix: When placing an order, look for any comments or special instructions field. If it’s not available, consider using the app’s feedback feature... ⇲

No rewards or loyalty program

Fix: If you are a frequent customer, consider asking the staff at the restaurant if they have any loyalty programs available that may not be adve... ⇲

No option for protein substitutions

Fix: When placing an order, look for any customization options that may allow you to select different proteins. If not available, consider callin... ⇲
 
Syncing issue

Mendocino Farms does not save favorite meals or created salads

Fix: Make sure you are logged into your account when saving favorites. If you are not logged in, the app may not save your preferences. OR If... ⇲
 
Payments issue

Saved credit cards do not show

Fix: Check your account settings to ensure that your credit card information is saved correctly. If it’s not showing, try re-entering your paymen... ⇲

Confusing payment process with unclear totals

Fix: Before finalizing your order, review the order summary carefully to ensure all items and totals are correct. If something seems off, double-... ⇲

Automatic 20% tip without clear notification

Fix: Before finalizing your order, review the payment summary to see if the tip is included. If you prefer to adjust the tip, look for an option... ⇲

Frequent need to input payment information

Fix: Check if there is an option to save your payment information in the app settings. This can help reduce the frequency of entering your detail... ⇲
 
Loading issue

Order pickup delays

Fix: If you experience delays, check the app for any updates regarding your order status. Sometimes, the app may provide real-time updates on del... ⇲

Inaccurate pickup time estimates

Fix: When placing an order, allow for extra time beyond the estimated pickup time to account for potential delays. This can help manage expectati... ⇲
 
Support issue

No easy way to report issues or contact support

Fix: Look for a help or support section within the app where you can submit feedback or report issues. This may be located in the settings or men... ⇲
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 what users are saying
Bad experience
72.8%

Good experience
20.7%

Neutral
6.5%

~ from our NLP analysis of 397 combined software ratings.

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 Private Data Mendocino Farms collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics