fix problems on Juicebox [iphone]

—— Run into issues on Juicebox? Get help pending when official support gets back to you!

Juicebox: Find & Share Music

Info:

company: Juicebox App, Inc.

: https://jcbx.app/support

: jcbx.app

Chat with our AI-based Juicebox Support

🛠️ Common Juicebox Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Juicebox crashes when searching for albums

Fix: 1. Restart the App: Close the Juicebox app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and... ⇲

Infinite loading screen when changing playlists

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲

Unable to sign in due to errors

Fix: 1. Check Credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot P... ⇲

Bugs issue

Juicebox recommends songs already in library

Fix: 1. Refresh Recommendations: Go to the settings within the app and look for an option to refresh or reset your music recommendations. This ca... ⇲

Bugs with search function

Fix: 1. Restart the App: Close and reopen Juicebox to refresh its functionality. This can often resolve temporary bugs. 2. Check for Updates: Go... ⇲

Some track recommendations are not relevant

Fix: 1. Refresh Recommendations: Go to the app settings and look for an option to refresh or reset your music recommendations. This can help the... ⇲

Crashes issue

Juicebox not opening for weeks

Fix: 1. Restart Your Device: A simple restart of your iPhone can resolve many issues, including apps not opening. 2. Update the App: Check the Ap... ⇲

Loading issue

Loading circle appears but never loads

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if that res... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.9%

Bad experience

4.6%

Neutral

2.6%

~ from our NLP analysis of 350 combined software ratings.

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Private Data Juicebox collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics