fix problems on FirstCap Connect [iphone]

—— Run into issues on FirstCap Connect? Get help pending when official support gets back to you!

FirstCap Connect

Info:

company: First Capital Federal Credit Union

: https://www.firstcapitalfcu.com

Chat with our AI-based FirstCap Connect Support

🛠️ Common FirstCap Connect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot see pending transactions

Fix: Check if the app is updated to the latest version. Go to the App Store, search for FirstCap Connect, and tap 'Update' if available. Pending... ⇲

Transaction list is too busy

Fix: Try filtering the transaction list. Look for filter options within the app, such as date range or transaction type, to narrow down the displ... ⇲

Bugs issue

FirstCap Connect frequently displays error messages

Fix: Clear the app's cache. Go to your iPhone settings, find FirstCap Connect, and look for an option to clear cache or data. This can help resol... ⇲

Inconsistent functionality

Fix: Perform a soft reset of your iPhone. Press and hold the power button and the volume down button until the Apple logo appears. This can help... ⇲

Payments issue

Fund transfer feature errors out

Fix: Ensure that you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. A weak connection ca... ⇲

Mobile deposit feature not working

Fix: Ensure that you are following the correct steps for mobile deposits. Check the app's help section for specific instructions on how to take p... ⇲

UI issue

Unclear information prompts

Fix: Look for a help or FAQ section within the app. Many apps provide guidance on common issues and prompts that can clarify what is being asked.... ⇲

Compatibility issue

FirstCap Connect not compatible with new iOS update

Fix: Check for an app update. Go to the App Store and see if FirstCap Connect has released a new version compatible with the latest iOS. If so, u... ⇲

Screen issue

Stuck on 'rotate your phone' screen

Fix: Force close the app. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then swipe up on FirstC... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

53.3%

Bad experience

46.7%

Neutral

0.0%

~ from our NLP analysis of 15 combined software ratings.

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Private Data FirstCap Connect collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location