fix problems on ConnectRN [iphone]

—— Run into issues on ConnectRN? Get help pending when official support gets back to you!

connectRN

Info:

company: connectRN

: http://www.connectrn.com

: www.connectrn.com

Chat with our AI-based connectRN Support

🛠️ Common connectRN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to get support from on-call text

Fix: Ensure you are using the correct contact number for on-call support. Double-check the app's help section for the latest contact information.... ⇲

Account suspension for emergencies

Fix: Review the app's terms of service to understand the conditions under which accounts may be suspended. If your account has been suspended, ch... ⇲

Support issue

Slow response to emails and issues

Fix: To expedite responses, ensure your emails are clear and concise. Include all relevant details such as your account information, a descriptio... ⇲

Poor customer service wait times

Fix: To minimize wait times, try reaching out during non-peak hours, such as early mornings or late evenings. This can increase your chances of g... ⇲

Bugs issue

connectRN features not working properly

Fix: First, ensure that your app is updated to the latest version. Go to the App Store, search for connectRN, and check for updates. If the app i... ⇲

Mileage resets when navigating the app

Fix: Check your app settings to see if there is an option to save or lock your mileage data. If not, try to keep the app open and avoid switching... ⇲

Loading issue

Background check delays

Fix: Check the status of your background check within the app or through any provided links. If there is no update, reach out to the support team... ⇲

Updates issue

Inconsistent shift availability after updates

Fix: After an app update, it may take some time for shift availability to stabilize. Regularly check the app for updates and refresh the shift li... ⇲

Payments issue

Issues with StatCash payments

Fix: Verify that your payment information is correctly entered in the app. Go to your account settings and check for any errors in your payment d... ⇲

Settings issue

Inability to cancel shifts without penalties

Fix: Review the cancellation policy within the app to understand the specific terms and conditions. If you need to cancel a shift, do so as early... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

64.8%

Bad experience

28.4%

Neutral

6.8%

~ from our NLP analysis of 250 combined software ratings.

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Private Data connectRN collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics