fix problems on Paku [iphone]

—— Run into issues on Paku ? Get help pending when official support gets back to you!

Paku for PurpleAir

Info:

company: Pitou Technologies, LLC

: paku.app

Chat with our AI-based Paku Support

🛠️ Common Paku Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Paku does not refresh data automatically

Fix: Check the app's background refresh settings. Go to your iPhone's Settings > General > Background App Refresh. Ensure that Paku for PurpleAir... ⇲

Settings reset each time app is closed

Fix: Ensure that you are saving your settings before closing the app. Look for a 'Save' or 'Apply' button in the settings menu and make sure to t... ⇲

UI issue

Widget does not reflect settings changes

Fix: Remove the widget from your home screen and re-add it. To do this, long-press the widget, select 'Remove Widget', then go to the widget gall... ⇲

Limited sensor data displayed

Fix: Explore the app's settings to see if there are options to enable additional data displays. Some apps have toggles for showing more detailed... ⇲

Slow issue

Map lags when zooming in

Fix: Try clearing the app's cache if the option is available in the settings. This can help improve performance by removing unnecessary data that... ⇲

Bugs issue

Inaccurate AQI readings

Fix: Check the calibration settings within the app. Some apps allow you to adjust the sensitivity or calibration of the readings based on local c... ⇲

Glitches issue

Alerts feature has glitches

Fix: Review the alert settings in the app to ensure they are configured correctly. Go to the alerts section and verify that the thresholds and no... ⇲

Widget shows different data moment to moment

Fix: Check if the widget has a refresh interval setting. Adjusting this may help stabilize the data shown on the widget. OR Remove and re-add... ⇲

Customization issue

No option to save favorite locations

Fix: Look for a 'Favorites' or 'Bookmarks' section in the app. If available, you can save locations there for quick access. OR As a workaround... ⇲

Features issue

No averaging of nearby sensor data

Fix: Check if there are any settings related to data aggregation or averaging in the app. If available, enable these features to get averaged rea... ⇲

No temperature layer on the map

Fix: Look for any settings that allow you to toggle additional layers on the map. Some mapping apps have options to display various data layers.... ⇲

No trend information available

Fix: Look for any historical data options in the app that may allow you to view past readings. Some apps have a history or trends section. OR... ⇲

No option to view PM10 data

Fix: Explore the app's settings to see if there are options to enable PM10 data display. Some apps have toggles for showing specific particulate... ⇲

Compatibility issue

Paku does not support Apple Watch complications

Fix: Check if there are any updates available for the app that may include Apple Watch support. Keeping the app updated can sometimes add new fea... ⇲

No link to purchase compatible sensors

Fix: Check the app's settings or help section for any links or resources related to purchasing sensors. Sometimes, this information is hidden in... ⇲

Network issue

Rate limiting issues with PurpleAir data

Fix: Try accessing the app during off-peak hours when server load may be lower, which can help reduce rate limiting issues. OR If the app allo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.1%

Neutral

3.8%

Bad experience

1.1%

~ from our NLP analysis of 182 combined software ratings.