—— Run into issues on PSTA Access? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your GPS location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, and make sure th... ⇲
Fix: When entering your address, include the unit or suite number in the address field. For example, instead of just entering '123 Main St', ente... ⇲
Fix: Before confirming your trip, check if there is an option to set a departure time. If not, consider using the app at a time when you are read... ⇲
Fix: Check the app settings to ensure that any scheduling options are enabled. Look for a 'Schedule' or 'Trip Planning' section in the app settin... ⇲
Fix: If the app does not have a dedicated field for pickup notes, try including any necessary information in the address field or as part of the... ⇲
Fix: Ensure that your internet connection is stable. A poor connection can lead to inaccurate tracking. Switch between Wi-Fi and cellular data to... ⇲
Fix: Double-check the time zone settings on your phone to ensure they match your current location. Go to Settings > General > Date & Time and mak... ⇲
Fix: Explore the app interface thoroughly; sometimes, navigation options are hidden in a hamburger menu (three horizontal lines) or a settings ic... ⇲
Fix: Check if there is an option to rate your driver after the trip. Sometimes, tipping options are presented after the ride is completed in the... ⇲