fix problems on IThermonitor [iphone]

—— Run into issues on IThermonitor? Get help pending when official support gets back to you!

iThermonitor

Info:

company: Raiing Medical Company

: http://en.raiing.com/?page_id=31

Chat with our AI-based iThermonitor Support

🛠️ Common iThermonitor Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Connection issues

Fix: 1. Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. 2. Restart both your iPhone and the iThermonitor... ⇲

iThermonitor crashes frequently

Fix: 1. Update the iThermonitor app to the latest version. Open the App Store, tap on your profile icon, and check for updates. 2. Clear the app... ⇲

Bugs issue

Inaccurate temperature readings

Fix: 1. Ensure the iThermonitor device is properly placed according to the instructions. 2. Calibrate the device if the option is available in th... ⇲

Poor adhesive for patches

Fix: 1. Clean the skin area thoroughly before applying the patch to ensure better adhesion. 2. Use medical tape or a skin-safe adhesive to reinfo... ⇲

Inconsistent app performance

Fix: 1. Clear the app cache by deleting and reinstalling the app. 2. Ensure your iPhone is running the latest iOS version by going to Settings >... ⇲

Compatibility issue

Limited range for monitoring

Fix: 1. Ensure that the iThermonitor device is within the recommended range of your iPhone. Move closer if necessary. 2. Minimize interference fr... ⇲

Companion device required for functionality

Fix: 1. Ensure that you have the required companion device and that it is properly set up. 2. Review the user manual for setup instructions and t... ⇲

Watch app does not function

Fix: 1. Ensure that the watch app is installed and updated to the latest version. 2. Restart both your iPhone and the watch to refresh the connec... ⇲

Difficult to pair device

Fix: 1. Ensure that the iThermonitor device is in pairing mode. Refer to the user manual for instructions on how to activate pairing mode. 2. Res... ⇲

Notifications issue

Notifications cannot be customized

Fix: 1. Check the app settings for any notification options. Go to the app and look for a settings or preferences menu. 2. Use the iPhone's notif... ⇲

Cannot delete notifications

Fix: 1. Swipe left on the notification in the Notification Center and tap 'Clear' to remove it. 2. Check the app settings for any options related... ⇲

Accessibility issue

No accessibility features

Fix: 1. Enable VoiceOver on your iPhone for better accessibility. Go to Settings > Accessibility > VoiceOver and toggle it on. 2. Use the Zoom fe... ⇲

Updates issue

Data loss after updates

Fix: 1. Regularly back up your data before updating the app. Use iCloud or iTunes to create a backup of your iPhone. 2. After an update, check if... ⇲

Account issue

No account recovery options

Fix: 1. Check the app for any 'Forgot Password' or account recovery options in the login screen. 2. Ensure you have the correct login credentials... ⇲

Screen issue

Mirroring feature not working

Fix: 1. Ensure both devices are connected to the same Wi-Fi network. 2. Restart both devices and try to initiate the mirroring feature again. O... ⇲

UI issue

Small font size

Fix: 1. Adjust the font size on your iPhone. Go to Settings > Display & Brightness > Text Size and adjust the slider. 2. Enable Bold Text in Sett... ⇲

Lack of device status indicators

Fix: 1. Check the app settings for any options to enable status indicators. 2. Restart the app to see if the indicators appear after a fresh star... ⇲

Network issue

Requires frequent reconnections

Fix: 1. Ensure that your iPhone's Bluetooth is stable and not being interrupted by other devices. 2. Keep the iThermonitor device charged and wit... ⇲

Crashes issue

iThermonitor does not stay open

Fix: 1. Check for any app updates in the App Store and install them. 2. Restart your iPhone to clear any temporary glitches that may be causing t... ⇲

Settings issue

Limited control over settings

Fix: 1. Explore the app settings thoroughly to find any hidden options. 2. Check for any updates to the app that may introduce new features or se... ⇲