—— Run into issues on Gold Presidents? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you are unhappy with the replacement engraving, consider using a fine-tipped engraving tool to add your own personal touch. Make sure to... ⇲
Fix: Check the shipping status through the tracking link provided in your order confirmation email. If it shows that the package is still in tran... ⇲
Fix: To prevent tarnishing, store your jewelry in a cool, dry place and consider using anti-tarnish pouches or cloths. Additionally, avoid exposi... ⇲
Fix: Inspect your jewelry upon receipt. If you notice any defects or inconsistencies, document them with photos and keep the original packaging f... ⇲
Fix: If you encounter issues with customer service, try reaching out through multiple channels such as email, social media, or their website's co... ⇲
Fix: If you suspect that your order may be a scam, check your payment method for any transaction details. If you see a charge but have not receiv... ⇲