fix problems on Kamado Joe [iphone]

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—— Run into issues on Kamado Joe? Get help pending when official support gets back to you!

Kamado Joe
Info:
company: PREMIER SPECIALTY BRANDS, LLC
: https://www.kamadojoe.com/pages/support
: www.kamadojoe.com
Chat with our AI-based Kamado Joe Support
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Notifications issue

No notifications for temperature loss

Fix: 1. Check the app settings to ensure that notifications are enabled. Go to Settings > Notifications > Kamado Joe and make sure Allow Notifica... ⇲

No notifications for pellets running out

Fix: 1. Similar to temperature loss notifications, check the app settings for notification permissions. 2. Manually monitor the pellet level befo... ⇲

No notifications for flame going out

Fix: 1. Ensure that the app is updated to the latest version, as updates may include bug fixes for notification issues. 2. Regularly check the fl... ⇲
 
Customization issue

Probe temperature targets are the same for all meats

Fix: 1. Manually adjust the target temperature for different meats by keeping a reference chart of ideal cooking temperatures for various meats.... ⇲

Inability to rename sessions

Fix: 1. Use a note-taking app or a physical notebook to keep track of your cooking sessions and their names. 2. After each session, write down th... ⇲

Inability to customize probe names

Fix: 1. Similar to renaming sessions, use a note-taking app to keep track of which probe corresponds to which meat type. 2. Label your probes phy... ⇲
 
Crashes issue

Kamado Joe fails silently

Fix: 1. Ensure that your iPhone has enough storage space and that the app is updated to the latest version. 2. Restart your iPhone to clear any t... ⇲

Kamado Joe crashes or freezes

Fix: 1. Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update. 2. Clear the app's cache by uninsta... ⇲
 
Network issue

Kamado Joe frequently disconnects

Fix: 1. Check your Bluetooth settings and ensure that no other devices are interfering with the connection. 2. Keep the app open and your phone c... ⇲
 
Settings issue

Kamado Joe does not allow for easy temperature adjustments

Fix: 1. Familiarize yourself with the app's interface to locate the temperature adjustment feature. 2. If adjustments are cumbersome, consider us... ⇲
 
UI issue

Kamado Joe interface issues

Fix: 1. Try adjusting the display settings on your iPhone, such as brightness and text size, to improve visibility. 2. Restart the app to see if... ⇲
 
Support issue

Lack of customer support

Fix: 1. Check the app's FAQ section or help documentation for common issues and solutions. 2. Look for user forums or community groups where you... ⇲
 
Search issue

No search function for recipes

Fix: 1. Use external recipe websites or apps that allow for searching and bookmarking recipes. 2. Create a personal recipe collection in a note-t... ⇲
 
Features issue

Limited features compared to competitors

Fix: 1. Explore other apps that offer the features you need and consider switching if they better meet your requirements. 2. Use the Kamado Joe a... ⇲
 
Performance issue

Inconsistent performance

Fix: 1. Regularly update the app to ensure you have the latest performance improvements. 2. Clear your app's cache by uninstalling and reinstalli... ⇲
 
Updates issue

Kamado Joe update issues

Fix: 1. Check your internet connection to ensure it is stable when attempting to update the app. 2. Restart your iPhone and try updating again.... ⇲
 
Compatibility issue

No local connection option for discontinued devices

Fix: 1. If your device is discontinued, consider using it in a standalone mode without the app, relying on manual controls. 2. Look for third-par... ⇲
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 what users are saying
Good experience
85.8%

Bad experience
12.5%

Neutral
1.8%

~ from our NLP analysis of 337 combined software ratings.

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 Private Data Kamado Joe collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics