fix problems on Idyoma [iphone]

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—— Run into issues on Idyoma? Get help pending when official support gets back to you!

Idyoma: Language Exchange
Info:
company: Idyoma, LLC
: http://www.idyoma.com
Chat with our AI-based Idyoma Support
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Settings issue

Limited to 5 conversations per month

Fix: 1. Consider upgrading to a premium subscription if available, as this may increase the number of conversations allowed. Check the app settin... ⇲
 
UI issue

Unintuitive user interface

Fix: 1. Familiarize yourself with the app by exploring all menus and features. Spend some time navigating through the app to understand its layou... ⇲

Blank profiles in chat list

Fix: 1. Try refreshing the chat list by pulling down on the screen to reload the data. 2. If the blank profiles persist, consider reporting them... ⇲

Inability to remove blank profiles

Fix: 1. If you cannot remove blank profiles, try refreshing the chat list by pulling down on the screen. 2. Report the blank profiles to the app'... ⇲
 
Customization issue

Inability to filter language learners

Fix: 1. Check if there are any settings or filters available in the app that you may have overlooked. Look for options in the user search or sett... ⇲

Limited language options available

Fix: 1. Explore the app's settings to see if there are any options to add or request additional languages. 2. If the language options are limited... ⇲
 
Account issue

Block account feature is broken

Fix: 1. If the block feature is not functioning, try logging out and back into the app to refresh your session. 2. If blocking is still not worki... ⇲
 
Search issue

No search by language or country

Fix: 1. Check the app settings to see if there are any search options that you may have missed. 2. If the search function is not available, consi... ⇲
 
Security issue

Scammers and bots present

Fix: 1. Be cautious when interacting with new users. Look for verified profiles or users with complete information. 2. Report any suspicious acco... ⇲

Safety concerns for users

Fix: 1. Always prioritize your safety by not sharing personal information such as your address, phone number, or financial details with other use... ⇲
 
Bugs issue

Monthly free chats do not refresh

Fix: 1. Check the app's settings or FAQ section to confirm when the free chats reset each month. 2. If the chats do not refresh as expected, try... ⇲
 
Loading issue

Redirects to onboarding screen repeatedly

Fix: 1. Try clearing the app's cache by going to Settings > General > iPhone Storage, find Idyoma, and select 'Offload App'. Reinstall the app fr... ⇲
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 what users are saying
Good experience
72.6%

Bad experience
23.1%

Neutral
4.3%

~ from our NLP analysis of 117 combined software ratings.

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 Private Data Idyoma collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. ID Verification: $4.99 Use photo verification to prove you're you
  2. Lifetime Premium Subscription: $199.00 Unlock unlimited chats and video calls
  3. Yearly Premium Subscription: $39.99 Unlock unlimited chats and video calls
  4. Premium Subscription: $2.99 Unlock unlimited chats and video calls
  5. Monthly Premium Subscription: $6.99 Unlock unlimited chats and video calls
  6. Monthly Premium Subscription: $3.49 Unlock unlimited chats and video calling
  7. Weekly Premium Subscription: $3.99 Unlock unlimited chats and video calls
  8. Weekly Premium Subscription: $1.99 Unlock unlimited chats and video calls
  9. Yearly Premium Subscription: $19.99 Unlock unlimited chats and video calls
  10. Lifetime Premium Sub 50%: $99.99 Unlock unlimited chats and video calls