fix problems on Financial Center First CU [iphone]

—— Run into issues on Financial Center First CU? Get help pending when official support gets back to you!

Financial Center First CU

Info:

company: Financial Center First Credit Union

: https://www.fcfcu.com/contact-us

: www.fcfcu.com

Chat with our AI-based Financial Center First CU Support

🛠️ Common Financial Center First CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FaceID inconsistently works

Fix: 1. Ensure that FaceID is set up correctly: Go to 'Settings' > 'Face ID & Passcode' and make sure that Face ID is enabled for the Financial C... ⇲

In-app transaction log option removed

Fix: 1. Use the account overview: Navigate to your account overview in the app to see recent transactions. 2. Check your email: If you have email... ⇲

UI issue

True balance feature removed

Fix: 1. Check account balances manually: Navigate to each account in the app to view individual balances. 2. Use the budgeting feature: If availa... ⇲

Location section missing

Fix: 1. Use the app's search feature: If the app has a search function, try searching for nearby branches or ATMs. 2. Check the website: Visit th... ⇲

Bill pay is confusing and not intuitive

Fix: 1. Review the bill pay tutorial: Check if the app has a help section or tutorial for using the bill pay feature. 2. Create a test payment: T... ⇲

Planned transactions feature removed

Fix: 1. Use calendar reminders: Set up reminders in your phone's calendar for planned transactions. 2. Create a manual tracking system: Use a spr... ⇲

Snapshot not helpful for credit card balances

Fix: 1. Review individual transactions: Instead of relying on the snapshot, check the detailed transaction history for your credit card. 2. Use b... ⇲

Account issue

Difficulty distinguishing merged accounts

Fix: 1. Rename accounts: If the app allows, rename your accounts to make them more distinguishable. 2. Use account icons: If available, assign di... ⇲

Support issue

Pending transactions not visible to customer service

Fix: 1. Keep your own record: Manually track your pending transactions in a note-taking app until they are cleared. 2. Use online banking: Log in... ⇲

Payments issue

Vehicle payments difficult to make via app

Fix: 1. Check for specific vehicle payment options: Look for a dedicated section for vehicle payments in the app. 2. Use the online banking porta... ⇲