fix problems on BLUE App [iphone]

—— Run into issues on BLUE App? Get help pending when official support gets back to you!

BLUE App - holiday planner

Info:

company: TUI AG

: https://www.tui-blue.com/app/

: www.tui-blue.com

Chat with our AI-based BLUE App Support

🛠️ Common BLUE App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BLUE App crashes on Discover tab

Fix: 1. Restart the App: Close the BLUE App completely by swiping it away from the app switcher. Then, reopen the app to see if the issue persist... ⇲

Cannot book hotel through the app

Fix: 1. Check Internet Connection: Ensure that your device is connected to a stable internet connection. Try switching between Wi-Fi and mobile d... ⇲

Bugs issue

Ordering services through the app does not work

Fix: 1. Check for App Updates: Open the App Store and check if there are any updates available for the BLUE App. Updating can fix bugs that may b... ⇲

Cannot make restaurant reservations through the app

Fix: 1. Verify Internet Connection: Ensure that your device has a stable internet connection. Switch between Wi-Fi and mobile data to see if that... ⇲

UI issue

Menus and services are not accessible

Fix: 1. Check for App Updates: Open the App Store and check for any updates available for the BLUE App. Updating can fix bugs that may be causing... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

75.0%

Good experience

25.0%

Neutral

0.0%

~ from our NLP analysis of 12 combined software ratings.

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Private Data BLUE App collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
- Other Data