—— Run into issues on UDS App? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app's official website or social media pages for a list of participating locations. This can help you identify if there are any ne... ⇲
Fix: Ensure that you are regularly checking your points balance and transaction history within the app. If points disappear, take a screenshot of... ⇲
Fix: When attempting to recover your password, ensure that you are using the correct email address associated with your account. Check your spam... ⇲
Fix: Document your issues clearly and concisely when reaching out for support. This can help expedite the response time as the support team will... ⇲
Fix: Research any partner companies listed in the app by looking them up online. Check for reviews and their official websites to verify their le... ⇲
Fix: Keep a manual log of your transactions and the points earned or redeemed. This can help you track discrepancies and provide evidence if you... ⇲
Fix: Check the app for any FAQ or help section that may provide answers to common issues. This can often resolve problems without needing direct... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes and improvements for regional functionality. OR... ⇲
Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help you navigate it more easily. OR... ⇲