fix problems on BooksAI [iphone]

—— Run into issues on BooksAI? Get help pending when official support gets back to you!

BooksAI - AI Book Summaries

Info:

company: w3company co.,ltd.

: https://docs.google.com/forms/d/e/1FAIpQLSdg4tuLKkO8WIgSgdfIIWVbHviYaFzrtFXHKtnbKlar_s_3PQ/viewform?usp=sf_link

: booksai.app

Chat with our AI-based BooksAI Support

🛠️ Common BooksAI Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BooksAI loads to a blank screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

BooksAI crashes after a few seconds

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find BooksAI in the list and tap on it. If there is an option to 'Offload App... ⇲

Screen issue

Black screen after login

Fix: 1. Log out and log back in: If you can access the settings or profile section, try logging out of your account and then logging back in to r... ⇲

Loading issue

Summaries fail to load

Fix: 1. Check server status: Sometimes, the app's servers may be down. You can check online forums or social media for any announcements regardin... ⇲

Long loading times

Fix: 1. Optimize your device: Go to Settings > General > iPhone Storage and check if your device is low on storage. If it is, delete unnecessary... ⇲

BooksAI requires multiple attempts to open

Fix: 1. Restart your device: A simple restart can often resolve issues with apps not opening properly. Press and hold the power button, slide to... ⇲

Bugs issue

Inaccurate summaries generated

Fix: 1. Provide feedback within the app: If the app has a feedback option, use it to report inaccuracies. This may help improve future updates. 2... ⇲

Random answers provided

Fix: 1. Rephrase your query: Sometimes, the way a question is asked can affect the response. Try rephrasing your question or providing more conte... ⇲

No response when selecting summaries

Fix: 1. Tap and hold: Sometimes, a long press on the summary may trigger a response. Try tapping and holding the summary to see if it opens. 2. R... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

59.1%

Good experience

22.7%

Neutral

18.2%

~ from our NLP analysis of 22 combined software ratings.

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Private Data BooksAI collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics