fix problems on Elephant Journal [iphone]

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—— Run into issues on Elephant Journal? Get help pending when official support gets back to you!

Elephant Journal
Info:
company: Elephant Journal
: https://www.elephantjournal.com/elephant-journal-customer-support/
Chat with our AI-based Elephant Journal Support
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Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs that cause crashes. 2. Rest... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Before going offline, open the content you want to access and allow it to fully load. This may enable you to view it later without an int... ⇲
 
Support issue

poor customer support

Fix: 1. Look for FAQs or help sections within the app or on the Elephant Journal website that may address your concerns. 2. Use social media plat... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Elephant Journal and ensure that notifications are enabled. Check that the alert style is set to your pr... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a tutorial or help section within the app that may guide you... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any hidden customization options that you may have missed. 2. Use external tools or apps tha... ⇲
 
Battery issue

high battery consumption

Fix: 1. Check which apps are using the most battery by going to Settings > Battery. If Elephant Journal is consuming a lot, limit your usage or c... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the App Store for the latest version of the app and ensure your device meets the minimum requirements. 2. If your device is not com... ⇲
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 what users are saying
Good experience
97.6%

Neutral
1.5%

Bad experience
0.9%

~ from our NLP analysis of 13,672 combined software ratings.

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 Private Data Elephant Journal collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Search History
    • Identifiers
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Elephant Monthly: $6.99 A monthly subscription for unlimited reads.
  2. Elephant Subscription: $35.99 A yearly subscription for unlimited reads.
  3. Article Boost: $2.99 Boosting an article to raise the Eco score.
  4. Big Article Boost: $9.99 Boosting an article to raise the Eco score.