fix problems on KHL [iphone]

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—— Run into issues on KHL? Get help pending when official support gets back to you!

KHL
Info:
company: КХЛ
: http://khl.ru
: www.khl.ru
Chat with our AI-based KHL Support
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Bugs issue

Error under the app prevents access

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the KHL app off the screen.... ⇲
 
Compatibility issue

No option to watch games in iOS and tvOS

Fix: Check if your device is updated to the latest iOS or tvOS version. Go to Settings > General > Software Update and install any available upda... ⇲
 
Gameplay issue

Rosters do not include injured players

Fix: Check the app settings to see if there is an option to toggle the display of injured players. If not, consider checking the official KHL web... ⇲
 
Video issue

Live games not working, shows error

Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, co... ⇲
 
Updates issue

New version lacks English option

Fix: Check the app settings to see if there is a language option that can be changed. Sometimes, language settings are hidden in the app's prefer... ⇲
 
Crashes issue

KHL crashes when viewing videos

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space. If stora... ⇲
 
Settings issue

No English language option

Fix: Check if there are any updates available for the app in the App Store. Sometimes, language options are added in newer versions, so ensure yo... ⇲
 
Privacy issue

Geo-blocked for North American users

Fix: Use a VPN service to change your IP address to a country where the app is not geo-blocked. Download a reputable VPN app from the App Store,... ⇲
 
UI issue

Inability to navigate app without English option

Fix: Use a translation app on another device to help translate the app's interface. You can take screenshots of the app and use the translation a... ⇲
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 what users are saying
Good experience
95.1%

Neutral
2.5%

Bad experience
2.4%

~ from our NLP analysis of 1,074 combined software ratings.

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 Private Data KHL collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics