fix problems on My Diary [iphone]

—— Run into issues on My Diary? Get help pending when official support gets back to you!

My diary - Cute Notes Daily

Info:

company: 洪彬林

: https://hbdevapp.github.io/posts/likun/support.html

: hbdevapp.github.io

Chat with our AI-based My diary Support

🛠️ Common My diary Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

My diary freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the app to close it. 2. Restart your iPhone by holding down... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > My Diary > Clear Cache (if available). 2. Delete and reinstall the app to ensure you have th... ⇲

Crashes issue

frequent crashes

Fix: 1. Ensure that your iPhone's iOS is updated to the latest version by going to Settings > General > Software Update. 2. Delete the app and re... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check the app settings to see if there is an option to enable offline mode or download content for offline use. 2. If available, download... ⇲

Support issue

poor customer support

Fix: 1. Look for a FAQ or help section within the app that may address common issues. 2. Check online forums or communities for user-generated so... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > My Diary and ensure that notifications are enabled. Check that the alert style is set to your preference... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app. 2. Use the sear... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. 2. Use external tools or apps that allow you to... ⇲

Battery issue

high battery consumption

Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for My Diary. 2. Reduce... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. 2. If your device is not compatib... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.8%

Bad experience

7.2%

Neutral

5.0%

~ from our NLP analysis of 582 combined software ratings.

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Private Data My diary collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

QuarterVersion: $6.99 Unlock Member Version Function
YueVersion: $1.99 Unlock Member Version Function
ProVersion: $9.99 Unlock Member Version Function
YearVersion: $12.99 Unlock Member Version Function