Are you having issues? Get a quick solution by choosing from the options below:
🛠️ Ensure that your payment method has sufficient funds and is valid. Check your bank account or card f... More details »
🛠️ Review your app settings to ensure that the auto fund feature is turned off. Navigate to the 'Settin... More details »
🛠️ Consider using alternative payment methods that may have lower fees. Check if the app supports bank... show fix »
🛠️ Review your funding history in the app by navigating to the 'Account' or 'Transaction History' secti... show fix »
🛠️ Try accessing the app during off-peak hours when demand is lower. This can help you avoid technical... show fix »
🛠️ If you notice duplicate numbers, manually select your numbers instead of using the quick pick featur... show fix »
🛠️ Check the app's game availability section to see if there are any updates or changes to the games of... show fix »
🛠️ Ensure that notifications are enabled for the Jackpocket app in your iPhone settings. Go to Settings... show fix »
🛠️ When entering your card information, double-check that you are inputting the correct details, includ... show fix »
🛠️ For large prize claims, ensure that you have all necessary documentation ready and submitted correct... show fix »