fix problems on Black Hills FCU [iphone]

—— Run into issues on Black Hills FCU ? Get help pending when official support gets back to you!

Black Hills FCU Mobile Banking

Info:

company: Black Hills Federal Credit Union

: https://www.bhfcu.com/Access/Anytime-Banking/Mobile-Banking

: www.bhfcu.com

Chat with our AI-based Black Hills FCU Support

🛠️ Common Black Hills FCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Debit card plastic cover keeps coming off

Fix: Inspect the debit card for any signs of wear or damage. If the plastic cover is loose, try gently pressing it back into place. If it continu... ⇲

No option for transaction alerts

Fix: Check the app settings for any notification options. Go to 'Settings' > 'Notifications' and ensure that alerts for transactions are enabled.... ⇲

Bugs issue

Mobile deposits fail frequently

Fix: Ensure that you are following the correct procedure for mobile deposits. Make sure the check is endorsed properly and that you are capturing... ⇲

Black Hills FCU often gives processing errors

Fix: Ensure that you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. OR Clear the app... ⇲

Camera issue

Camera for check deposit does not work

Fix: Check if the app has permission to access your camera. Go to 'Settings' > 'Privacy' > 'Camera' and ensure the app is allowed to use the came... ⇲

Mobile deposit is blurry

Fix: Ensure you are in a well-lit area and that the check is placed on a flat surface. Hold the camera steady and avoid shadows when taking the p... ⇲

UI issue

Dialog box covers check image

Fix: Try rotating your device to landscape mode while taking the picture to see if the dialog box moves out of the way. OR If the dialog box i... ⇲

Payments issue

Difficult car payment process

Fix: Review the payment process in the app. If it is unclear, check for any user guides or FAQs provided by the bank on their website. OR Cons... ⇲

Zelle cap rate is too low

Fix: Check the Zelle limits set by your bank. This information is usually available in the app under Zelle settings or FAQs. OR If the limit i... ⇲

Cannot transfer money to other institutions

Fix: Check if your bank allows external transfers. This option may be found in the app under 'Transfers' or 'External Accounts'. OR If externa... ⇲

Check deposit feature does not work

Fix: Ensure that you are following the correct steps for check deposits. Double-check that the check is properly endorsed and that you are captur... ⇲

Crashes issue

Black Hills FCU crashes frequently

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. OR If the app contin... ⇲

Account issue

Cannot display account information during transfers

Fix: Check if you have a stable internet connection. If the connection is weak, the app may struggle to load account information. OR Try loggi... ⇲

Updates issue

Latest update removed Money Management feature

Fix: Check the app's update notes to see if the feature has been moved or replaced with a different functionality. OR If the feature is perman... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.3%

Bad experience

2.1%

Neutral

1.6%

~ from our NLP analysis of 6,212 combined software ratings.

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Private Data Black Hills FCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data