fix problems on Narcos [iphone]

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—— Run into issues on Narcos? Get help pending when official support gets back to you!

Narcos: Cartel Wars & Strategy
Info:
company: Tilting Point LLC
: http://ftx.me/NarcosFAQ
: www.tiltingpoint.com
Chat with our AI-based Narcos Support
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Payments issue
Gold offers not rewarded

Fix: 1. Double-check the requirements for the gold offers to ensure you have completed all necessary steps. 2. Restart the app to refresh your ac... »»
 
Glitches issue
Glitches in troop movement

Fix: 1. Restart the app to see if the troop movement glitches resolve themselves. 2. Ensure your device has enough storage space, as low storage... »»
 
Support issue
Delayed response from customer support

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concern without needing to wait for a response.... »»
 
Gameplay issue
High difficulty in leveling up

Fix: 1. Focus on completing daily missions and events, as these often provide significant experience points. 2. Join an active alliance to benefi... »»
Limited resources for upgrades

Fix: 1. Participate in events and challenges that offer resources as rewards. 2. Trade with other players or join an alliance to share resources.... »»
Unfair matchmaking

Fix: 1. Try to play during off-peak hours when matchmaking may be more balanced. 2. Focus on improving your strategy and troop composition to bet... »»
 
Video issue
Inconsistent video rewards

Fix: 1. Ensure you have a stable internet connection when watching videos for rewards. 2. Restart the app to refresh the reward system and check... »»
 
Freezing issue
Game freezes during attacks

Fix: 1. Restart the app to clear any temporary glitches that may be causing the freeze. 2. Check for updates in the App Store and install them, a... »»
 
Audio issue
Lack of sound in the game

Fix: 1. Check your device's volume settings and ensure that the mute switch is off. 2. Go to the app's settings and ensure that sound is enabled.... »»
 
Ads issue
Too many ads

Fix: 1. Check if there is an option to purchase an ad-free experience within the app settings. 2. Limit your gameplay sessions to reduce exposure... »»
 
Slow issue
Slow building times

Fix: 1. Prioritize upgrades that reduce building times, if available. 2. Use in-game resources strategically to speed up building processes. OR... »»
 
Bugs issue
Missing hourly chest rewards

Fix: 1. Ensure you are logging in at the correct times to claim your hourly rewards. 2. Restart the app to refresh your account data and check if... »»
 
Customization issue
Need for more unique gameplay features

Fix: 1. Explore all available game modes and features to maximize your gameplay experience. 2. Engage with the community to discover strategies a... »»
Limited language options

Fix: 1. Check the app's settings to see if there are any language options available that you may not have noticed. 2. Use translation apps or too... »»
Need for improved graphics

Fix: 1. Check your device settings to ensure that graphics settings are optimized for performance. 2. Restart the app to see if it improves the g... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.3%

Bad experience
4.7%

Neutral
2.0%

~ from our NLP analysis of 11,344 combined software ratings.

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 Private Data Narcos collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pile of Gold: $4.99 It is necessary for the purchase of resources and accelerate processes.
  2. Case of Gold: $9.99 It is necessary for the purchase of resources and accelerate processes.
  3. Safe of Gold: $19.99 It is necessary for the purchase of resources and accelerate processes.
  4. Special Offer: $0.99 Single unique offer for players.
  5. Special Offer: $1.99 Used to purchase resources and for speed-ups
  6. Special Offer: $19.99 Special Offer
  7. Cart of Gold: $49.99 It is necessary for the purchase of resources and accelerate processes.
  8. Special Offer: $5.99 Used to purchase resources and for speed-ups
  9. Vault of Gold: $99.99 It is necessary for the purchase of resources and accelerate processes.
  10. Special Offer: $19.99 Special Offer