fix problems on Baxi [iphone]

—— Run into issues on Baxi ? Get help pending when official support gets back to you!

Baxi Mobile

Info:

company: Capricorn Digital Limited

: https://www.baxibox.com/contact

Chat with our AI-based Baxi Support

🛠️ Common Baxi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Change button for package upgrade/downgrade missing

Fix: Check the app's settings or account management section. Sometimes, the upgrade/downgrade options are hidden under a different menu. Look for... ⇲

Lack of customer service and support

Fix: Utilize any available in-app support features. Look for a 'Help' or 'Support' section within the app that may provide FAQs or troubleshootin... ⇲

Payments issue

Short loan repayment period

Fix: Review the loan terms and conditions within the app. If the repayment period is too short for your needs, consider reaching out to other fin... ⇲

High interest rates on loans

Fix: Compare the interest rates offered by Baxi Mobile with other financial services. If Baxi's rates are higher, consider applying for loans fro... ⇲

Charging for wallet funding

Fix: Review the funding options available in the app. Some methods may incur fees while others do not. Opt for the fee-free methods if available.... ⇲

Inability to transfer money without recharge card

Fix: Check if there are alternative methods for transferring money within the app. Some apps allow transfers through linked bank accounts or othe... ⇲

Crashes issue

Baxi crashes after update

Fix: Clear the app's cache and data. Go to your iPhone settings, find the Baxi Mobile app, and select 'Clear Cache' or 'Reset'. This can help res... ⇲

Registration issue

Temporary unavailability for new account registration

Fix: Check the app or website for any announcements regarding maintenance or downtime. If the registration feature is temporarily unavailable, it... ⇲

Account issue

Invalid account number displayed

Fix: Double-check the account number you are entering. Ensure there are no typos or extra spaces. If the number is correct, try logging out and l... ⇲

Account locked without explanation

Fix: Try resetting your password through the app. Sometimes, accounts are locked due to multiple failed login attempts, and a password reset can... ⇲

Login issues with account temporarily disabled

Fix: Wait for a specified period if the app indicates that your account is temporarily disabled. This is often a security measure after multiple... ⇲

Bugs issue

Error fetching transaction information

Fix: Ensure you have a stable internet connection. Poor connectivity can lead to errors when fetching transaction data. Try switching between Wi-... ⇲

Freezing issue

iOS app freezes when linked with mPOS

Fix: Try unlinking and then relinking the mPOS device. This can help reset the connection and resolve freezing issues. OR Ensure that both the... ⇲

Downloads issue

Baxi fails to open after multiple downloads

Fix: Restart your iPhone to clear any temporary issues that may be preventing the app from opening. After restarting, try launching the app again... ⇲