fix problems on Story Maker IG Video Templates [iphone]

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—— Run into issues on Story Maker IG Video Templates? Get help pending when official support gets back to you!

Story Maker IG Video Templates
Info:
company: OCO Inc.
: http://onecutone.com/
: onecutone.com
Chat with our AI-based Story Maker IG Video Templates Support
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Freezing issue

Story Maker IG Video Templates freezes

Fix: Try closing the app completely and reopening it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open a... ⇲
 
Loading issue

blank page display

Fix: If you encounter a blank page, try restarting the app. If that doesn't work, restart your iPhone by holding down the power button and slidin... ⇲
 
Bugs issue

erases saved stories

Fix: Regularly back up your projects by exporting them to your device or cloud storage. This way, if the app erases saved stories, you will have... ⇲

template animations missing

Fix: Ensure that you have the latest version of the app, as updates may include new templates and animations. Check the app store for updates.... ⇲
 
Audio issue

cannot play music while using app

Fix: Check if the app has a setting that allows background music playback. Look in the app's settings or help section for any options related to... ⇲
 
Glitches issue

glitches overshadow features

Fix: Clear the app's cache if the option is available in the settings. This can help resolve glitches. If not, try reinstalling the app as mentio... ⇲
 
UI issue

font rendering issues

Fix: Check if there are any font settings within the app that can be adjusted. Sometimes changing the font size or style can resolve rendering is... ⇲

poor UI

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, a poor experience can be improved by understanding... ⇲
 
Permissions issue

cannot select photos

Fix: Ensure that the app has permission to access your photos. Go to Settings > Privacy > Photos and check if Story Maker IG Video Templates is a... ⇲
 
Customization issue

difficult photo editing

Fix: Take time to explore all the editing tools available in the app. Sometimes, features are not immediately obvious, and a thorough exploration... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.5%

Bad experience
3.5%

Neutral
3.0%

~ from our NLP analysis of 795 combined software ratings.

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 Private Data Story Maker IG Video Templates collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Story Maker _ Subscriptions: $35.99 Unlock all advanced templates and features
  2. Story Maker _ Subscriptions: $6.99 Unlock all advanced templates and features