fix problems on Naya [iphone]

—— Run into issues on Naya? Get help pending when official support gets back to you!

Naya

Info:

company: Lunchbox Technologies Inc.

: https://www.lunchbox.io/contact

: www.lunchbox.io

Chat with our AI-based Naya Support

🛠️ Common Naya Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Naya frequently logs users out

Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Try switching between Wi-Fi and mobile data... ⇲

Naya does not recognize some addresses

Fix: Double-check the address format you are entering. Make sure to include all necessary details such as street number, street name, city, and z... ⇲

Slow issue

Rewards system is slow to earn points

Fix: Review the terms and conditions of the rewards program to ensure you are meeting all requirements for earning points. Sometimes, specific ac... ⇲

Crashes issue

Naya crashes when adding credit card

Fix: Clear the app's cache. Go to your iPhone settings, find Naya in the list of apps, and select 'Clear Cache' if the option is available. This... ⇲

Payments issue

Apple Pay does not work

Fix: Ensure that Apple Pay is set up correctly on your device. Go to Settings > Wallet & Apple Pay and check that your cards are added and that A... ⇲

Bugs issue

Naya has bugs preventing successful orders

Fix: Update the app to the latest version. Developers often release updates to fix bugs and improve performance. Go to the App Store, search for... ⇲

Error message when trying to order

Fix: Take note of the specific error message you are receiving. Search for that error message in the app's help section or FAQ, as it may provide... ⇲

Naya does not register rewards correctly

Fix: Log out of the app and log back in. This can sometimes refresh your account and update your rewards balance. OR Keep track of your transa... ⇲

UI issue

No ETA displayed before payment

Fix: Check if your location services are enabled for the app. Go to Settings > Privacy > Location Services and ensure that Naya has permission to... ⇲

Compatibility issue

In-store experience does not match app efficiency

Fix: Provide feedback through the app's feedback feature, if available, to highlight the discrepancies. This can help the developers understand u... ⇲

Customization issue

Limited options for customizing orders

Fix: Check if there are any updates or new features added to the app that may allow for more customization. Developers often add features based o... ⇲

Loading issue

Delivery times are inconsistent

Fix: Check your location settings to ensure that the app is accurately determining your delivery area. Go to Settings > Privacy > Location Servic... ⇲

Difficulties with signing in

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.5%

Bad experience

0.9%

Neutral

0.6%

~ from our NLP analysis of 6,422 combined software ratings.

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Private Data Naya collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics