fix problems on 智慧中小学-国家中小学智慧教育平台 [iphone]

​

—— Run into issues on 智慧中小学-国家中小学智慧教育平台? Get help pending when official support gets back to you!

智慧中小学-国家中小学智慧教育平台
Info:
company: 中央电化教育馆
: https://basic.smartedu.cn/
Chat with our AI-based 智慧中小学-国家中小学智慧教育平台 Support
   Hello! How can I assist you?  

characters left:
 
Login issue

login issues

Fix: 1. Reset your password: On the login screen, look for a 'Forgot Password?' link. Follow the prompts to reset your password via email or SMS.... ⇲
 
Screen issue

blank screen on startup

Fix: 1. Force close and reopen the app: Swipe up from the bottom of the screen (or double-click the Home button) to close the app, then reopen it... ⇲
 
Bugs issue

poor functionality

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and scroll down to see if there are updates available for the app. Install... ⇲
 
Permissions issue

requires unnecessary permissions

Fix: 1. Adjust app permissions: Go to Settings > Privacy. Review the permissions granted to the app and disable any that seem unnecessary. OR... ⇲
 
Compatibility issue

web version lacks features

Fix: 1. Use the mobile app instead: If the web version is lacking features, consider using the mobile app for a more complete experience. OR 2... ⇲

inconsistent performance on different devices

Fix: 1. Check device compatibility: Ensure that your device meets the app's requirements. Check the App Store for compatibility information. OR... ⇲
 
Registration issue

difficult to register

Fix: 1. Ensure correct information: Double-check that all information entered during registration is accurate and complete, including email and p... ⇲
 
Crashes issue

智慧中小学-国家中小学智慧教育平台 crashes after update

Fix: 1. Restart your iPhone: This can help clear any temporary issues caused by the update. Hold the power button, turn it off, and then back on.... ⇲
 
Installation issue

forced installation

Fix: 1. Check for alternative apps: If the app is forced upon you, look for alternative educational apps that may offer similar features without... ⇲
 
Updates issue

limited educational resources

Fix: 1. Explore additional resources: Look for supplementary educational materials online or through other apps that can enhance your learning ex... ⇲

lack of updates

Fix: 1. Regularly check the App Store: Keep an eye on the App Store for any updates to the app that may improve functionality. OR 2. Explore a... ⇲
 
Notifications issue

no notifications for updates

Fix: 1. Enable notifications: Go to Settings > Notifications, find the app, and ensure that notifications are enabled. OR 2. Regularly check t... ⇲
 
UI issue

difficult to navigate

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better. OR 2. Look for t... ⇲

poor user experience

Fix: 1. Provide feedback: Use any feedback options within the app to report your experience and suggest improvements. OR 2. Explore user forum... ⇲
 
Settings issue

requires parental involvement

Fix: 1. Set up a shared account: If possible, create a shared account with your parent or guardian to facilitate easier access and involvement.... ⇲
 
Customization issue

智慧中小学-国家中小学智慧教育平台 is redundant

Fix: 1. Identify unique features: Determine if there are any unique features that the app offers that you cannot find elsewhere and focus on thos... ⇲

no option to select school

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as this feature may be added in future updates. OR 2. Use a gen... ⇲
 
Loading issue

long loading times

Fix: 1. Clear app cache: Go to iPhone Storage in Settings, find the app, and offload it to clear cache without losing data. OR 2. Check your i... ⇲
 
Support issue

disappointing customer support

Fix: 1. Use online resources: Look for FAQs or user forums that may provide answers to common issues without needing direct support. OR 2. Doc... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
56.5%

Good experience
36.3%

Neutral
7.2%

~ from our NLP analysis of 237 combined software ratings.

 Switch to these Alternatives:
作业帮-中小学家长作业检查和辅导工具
ClassIn
洋葱学园-原洋葱数学小初高数学、物理多学科在线学习平台
小猿口算 - 1秒检查作业
小猿搜题 - 中小学家长辅导学习和作业检查工具
班级优化大师
国家数字图书馆
iHuman Chinese
希沃白板
百词斩-学英语、背单词必备

 Private Data 智慧中小学-国家中小学智慧教育平台 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts