fix problems on Domino's Pizza USA [iphone]

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—— Run into issues on Domino's Pizza USA? Get help pending when official support gets back to you!

Domino's Pizza USA
Info:
company: Domino's Pizza LLC
: http://www.dominos.com/apps
Chat with our AI-based Domino's Pizza USA Support
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Notifications issue

Inaccurate order tracking and delivery notifications

Fix: 1. Ensure location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure it's set to 'While Using the... ⇲
 
Customization issue

Limited options for customizing food items

Fix: 1. Explore the app thoroughly; sometimes options are hidden under different categories or menus. 2. Check for any updates to the app that ma... ⇲
 
Rewards issue

Difficulties in redeeming rewards points

Fix: 1. Ensure you are logged into the correct account that has the rewards points. 2. Check the terms and conditions for redeeming points, as so... ⇲
 
Pricing issue

Confusing pricing for add-ons and coupons

Fix: 1. Review the pricing details carefully before finalizing your order. Tap on each item to see if add-on prices are listed clearly. 2. Look f... ⇲

Lack of clear information on ingredient costs

Fix: 1. Check the app for a 'Nutritional Information' or 'Ingredients' section, which may provide more details. 2. If ingredient costs are not li... ⇲
 
Settings issue

Automatic assignment of delivery store without user choice

Fix: 1. Check if you can manually select a store by going to the 'Delivery' section and looking for a 'Change Store' option. 2. Ensure your locat... ⇲

Inability to remove saved locations or payment options

Fix: 1. Go to the app settings and look for 'Saved Addresses' or 'Payment Methods'. You should be able to swipe left on an entry to delete it. 2.... ⇲
 
UI issue

Domino's Pizza USA interface issues with navigation and functionality

Fix: 1. Restart the app to see if it resolves any temporary glitches. 2. Ensure your app is updated to the latest version, as updates often fix b... ⇲

Domino's Pizza USA does not allow easy access to favorites or recent orders

Fix: 1. Check the app's main menu for a 'Favorites' or 'Recent Orders' section. 2. If you cannot find it, try logging out and back in to refresh... ⇲
 
Account issue

Random address changes in user profile

Fix: 1. Check your account settings to ensure your address is saved correctly. Go to 'Profile' and verify your saved addresses. 2. If you notice... ⇲
 
Support issue

Poor customer support response

Fix: 1. Use the in-app support feature to submit your queries, as this may provide quicker responses. 2. Check the app for a 'Help' or 'FAQ' sect... ⇲
 
Service issue

Inconsistent food quality and delivery times

Fix: 1. Provide feedback through the app after your order to help improve service. 2. Consider ordering during peak hours to see if quality impro... ⇲

Missing items in orders

Fix: 1. Double-check your order summary before finalizing to ensure all items are included. 2. If items are missing upon delivery, take a photo a... ⇲
 
Error Messages issue

Unclear error messages when using gift cards

Fix: 1. Ensure the gift card is valid and has sufficient balance. Check the card's terms for any restrictions. 2. Try entering the gift card numb... ⇲
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 what users are saying
Good experience
95.5%

Neutral
2.8%

Bad experience
1.7%

~ from our NLP analysis of 4,982,896 combined software ratings.

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 Private Data Domino's Pizza USA collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics