—— Run into issues on AR AlpineGuide? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To improve navigation, familiarize yourself with the app's layout. Start by exploring the main menu and any tutorial sections if available.... ⇲
Fix: Take some time to explore the app's features systematically. Create a checklist of tasks you want to accomplish and follow through each feat... ⇲
Fix: To calibrate the compass, ensure that you are in an open area away from metal objects. Follow the on-screen instructions to rotate your devi... ⇲
Fix: Verify that your GPS location is accurate by checking your device's location settings. Ensure that the app has permission to access your loc... ⇲
Fix: Ensure that your app is updated to the latest version, as updates can fix bugs related to data display. Also, check your internet connection... ⇲
Fix: Check if there are any settings that allow you to download additional maps or data for the areas you are interested in. Some apps require yo... ⇲
Fix: Check if there is an option in the app settings to enable peak labels or markers. Sometimes, these features are hidden in advanced settings... ⇲
Fix: Explore the app settings to see if there is an option to change the language. If the app supports multiple languages, switching to your pref... ⇲
Fix: Check the app for any help or tutorial sections that may provide guidance on how to use its features. Sometimes, these are found in the sett... ⇲
Fix: If the app freezes, try closing it completely and restarting it. On an iPhone, you can do this by swiping up from the bottom of the screen a... ⇲
Fix: If the app has a paid version, consider upgrading to it if you find the ads disruptive. This often provides an ad-free experience. OR Loo... ⇲
Fix: Check the app's settings to see if there is an option to upgrade to a premium version that removes ads. This is a common feature in many app... ⇲
Fix: If the app does not support your language, consider using a translation app to help navigate the interface and understand instructions. OR... ⇲
Fix: If the app crashes, try closing it completely and restarting it. Make sure your device has enough storage space, as low storage can cause ap... ⇲