fix problems on Insights [iphone]

—— Run into issues on Insights ? Get help pending when official support gets back to you!

Insights by J.P. Morgan

Info:

company: J.P. Morgan

: https://www.jpmorgan.com/pages/jpmorgan/am

Chat with our AI-based Insights Support

🛠️ Common Insights Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Insights hardly functions in offline mode

Fix: Ensure that you have downloaded the necessary content for offline use. Open the app while connected to the internet, navigate to the section... ⇲

Insights crashes frequently

Fix: Update the app to the latest version. Go to the App Store, search for 'Insights by J.P. Morgan', and tap 'Update' if an update is available.... ⇲

Crashes issue

Insights crashes on first open

Fix: Force close the app and restart it. Double-tap the Home button (or swipe up from the bottom of the screen on newer iPhones) to view open app... ⇲

Insights crashes after update

Fix: Reinstall the app. Delete the app from your iPhone by pressing and holding the app icon until it wiggles, then tap the 'X' to delete it. Rei... ⇲

Insights crashes multiple times in a short period

Fix: Monitor your device's storage. Low storage can cause apps to crash. Go to Settings > General > iPhone Storage to check available space. If s... ⇲

Security issue

Insights not accessible on jailbroken devices

Fix: If you are using a jailbroken device, consider restoring your iPhone to factory settings to remove the jailbreak. This will allow you to use... ⇲

Compatibility issue

Insights requires iPad 2 or higher

Fix: If you are using an older iPad, consider upgrading to a newer model that meets the app's requirements. This will ensure compatibility and ac... ⇲