fix problems on Aka [iphone]

—— Run into issues on Aka? Get help pending when official support gets back to you!

aka

Info:

company: Aboobaker Sideeq Ariyal

: https://akamessenger.org/support.html

: akamessenger.org

Chat with our AI-based aka Support

🛠️ Common aka Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

unable to receive notifications unless app is open

Fix: Go to your iPhone's Settings, scroll down and select 'Notifications'. Find the aka app in the list and ensure that 'Allow Notifications' is... ⇲

bulk messaging requires unselecting groups

Fix: Instead of unselecting groups manually, check if the aka app has a 'Select All' option when sending bulk messages. This can save time and ef... ⇲

Account issue

cannot log in multiple accounts on one device

Fix: Use the 'Log Out' option in the aka app to switch accounts. After logging out, you can log in with a different account. This is a manual pro... ⇲

account banning issues

Fix: Review the app's terms of service to ensure compliance. If you believe the ban is a mistake, try logging out and logging back in to see if t... ⇲

Audio issue

audio files not saved in new version

Fix: Check the app's settings to see if there is an option to save audio files. If not, try reinstalling the app to see if that resolves the issu... ⇲

Loading issue

unable to load

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular data to see if that resolves the loading iss... ⇲

loading issues on iOS

Fix: Ensure that your iOS is updated to the latest version. Go to Settings > General > Software Update to check for updates. OR Try resetting... ⇲

Network issue

connecting proxy

Fix: Check your network settings to ensure that the proxy settings are correctly configured. Go to Settings > Wi-Fi, tap on the information icon... ⇲

connectivity issues despite internet access

Fix: Check if other apps are working properly to determine if the issue is specific to the aka app. If other apps are also having issues, try res... ⇲

Crashes issue

aka keeps closing itself

Fix: Force close the app by swiping up from the bottom of the screen and swiping the aka app off the screen. Then, reopen the app to see if it fu... ⇲

aka crashes on launch

Fix: Force close the app and restart your iPhone. This can help clear any temporary issues that may be causing the app to crash on launch. OR... ⇲

aka closes repeatedly

Fix: Force close the app and restart your iPhone. This can help clear any temporary issues that may be causing the app to close repeatedly. OR... ⇲

Freezing issue

aka freezes and closes when clicking a channel

Fix: Try clearing the app's cache as mentioned earlier. This can help resolve freezing issues. If the problem continues, consider reinstalling th... ⇲

Permissions issue

file sharing option grayed out

Fix: Ensure that you have the necessary permissions enabled for the aka app. Go to Settings > Privacy > Files and make sure aka has access to you... ⇲

Ads issue

continue to app button from ad page is broken

Fix: Try refreshing the ad page or closing and reopening the app. This can sometimes resolve issues with buttons not functioning properly. OR... ⇲

Downloads issue

downloading from saved is broken

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that reso... ⇲

Updates issue

new update doesn't work

Fix: Check if your device has enough storage space for the update. Go to Settings > General > iPhone Storage to see available space. If space is... ⇲

aka needs to be updated

Fix: Go to the App Store, search for the aka app, and check if an update is available. If so, tap 'Update' to install the latest version. OR I... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

69.9%

Bad experience

21.9%

Neutral

8.2%

~ from our NLP analysis of 279 combined software ratings.

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Private Data aka collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics