fix problems on 1800MD Member [iphone]

—— Run into issues on 1800MD Member ? Get help pending when official support gets back to you!

1800MD Member Mobile

Info:

company: 1-800MD, LLC

: https://1800md.com/contact/customer-care/

: 1800md.com

Chat with our AI-based 1800MD Member Support

🛠️ Common 1800MD Member Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

1800MD Member is extremely glitchy

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage. Find the 1800MD Member Mobile app and tap on it. Select 'Offl... ⇲

errors when adding surgery

Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it and try adding the surgery again. OR... ⇲

Crashes issue

crashes when viewing records

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure the app has enough space... ⇲

Bugs issue

pharmacy information not saved

Fix: 1. Ensure proper permissions: Go to Settings > Privacy > Location Services and ensure the app has permission to access your location, which... ⇲

unable to book appointments

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as this is crucial for booking appointments. Try switching... ⇲

no feedback on errors

Fix: 1. Check for notifications: Ensure that notifications are enabled for the app in Settings > Notifications, as this may provide feedback on e... ⇲

Screen issue

white screen display

Fix: 1. Force close the app: Double-tap the home button or swipe up from the bottom of the screen to access the app switcher, then swipe the app... ⇲

screen goes white on login

Fix: 1. Restart the app: Force close the app and reopen it to see if the issue resolves itself. OR 2. Reinstall the app: If the problem persis... ⇲

UI issue

no exit option except closing app

Fix: 1. Use the home button: If you want to exit the app without closing it, press the home button (or swipe up from the bottom on newer models)... ⇲

confirm button unresponsive

Fix: 1. Tap and hold: Sometimes, buttons may require a longer press. Try tapping and holding the confirm button to see if it responds. OR 2. R... ⇲

gender field missing

Fix: 1. Check for updates: Ensure the app is updated, as missing fields may be addressed in newer versions. OR 2. Contact support through the... ⇲

Network issue

consultation requests dropped

Fix: 1. Retry the request: If a request drops, try resending it after a few minutes. Ensure your internet connection is stable during this proces... ⇲

unable to request consultation

Fix: 1. Ensure all required fields are filled: Double-check that all necessary information is entered before submitting the request. OR 2. Res... ⇲

Slow issue

slow performance

Fix: 1. Close background apps: Double-tap the home button or swipe up from the bottom to access the app switcher and close any unnecessary apps r... ⇲