fix problems on Zigma [iphone]

—— Run into issues on Zigma? Get help pending when official support gets back to you!

Zigma

Info:

company: Shenzhen Yugong Technology Co., Ltd.

: https://www.zigma.co/

: www.zigma.co

Chat with our AI-based Zigma Support

🛠️ Common Zigma Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Zigma no longer accurately tracks air quality

Fix: 1. Check for Updates: Open the App Store on your iPhone, tap on your profile icon at the top right, and scroll down to see if Zigma has any... ⇲

Not user friendly

Fix: 1. Explore Tutorials: Check if the app has a help section or tutorial that guides you through its features. This can often clarify how to us... ⇲

Network issue

Connection issues after initial use

Fix: 1. Check Internet Connection: Ensure your iPhone is connected to a stable Wi-Fi or cellular network. You can test this by opening a web brow... ⇲

Registration issue

Registration password criteria fails

Fix: 1. Review Password Requirements: Check the app's password criteria, which may include minimum length, use of special characters, numbers, an... ⇲

No confirmation code sent for registration

Fix: 1. Check Spam/Junk Folder: Sometimes confirmation emails can end up in the spam or junk folder. Check there for the confirmation code. 2. R... ⇲

Search issue

Cannot find air quality score feature

Fix: 1. Explore the App Interface: Navigate through the app's main menu and settings to locate the air quality score feature. It may be under a d... ⇲

Compatibility issue

Device addition fails

Fix: 1. Ensure Compatibility: Check if the device you are trying to add is compatible with Zigma. Refer to the app's documentation or website for... ⇲

Settings issue

Automatic settings do not save

Fix: 1. Check App Permissions: Go to Settings > Privacy & Security and ensure Zigma has the necessary permissions to save settings. 2. Save Sett... ⇲

Cannot create login

Fix: 1. Check Internet Connection: Ensure your device is connected to the internet. A weak connection can prevent login creation. 2. Review Inpu... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

69.2%

Good experience

15.4%

Neutral

15.4%

~ from our NLP analysis of 13 combined software ratings.

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Private Data Zigma collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Annual Pass: $64.90 $64.90/year，discount 90%
Seasonal Pass: $17.00 $17.00/season，discount 95%
Monthly Pass: $6.00 $6.00/month