—— Run into issues on TSC MySchedule? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the scr... ⇲
Fix: 1. Ensure you are entering the correct username and password. 2. If you have forgotten your password, use the 'Forgot Password' feature to r... ⇲
Fix: 1. Go to Settings > Face ID & Passcode and ensure that Face ID is set up for TSC MySchedule. 2. If it is already set up, try resetting Face... ⇲
Fix: 1. Go to Settings > Notifications > TSC MySchedule and ensure that notifications are enabled. 2. Check that the alert style is set to 'Banne... ⇲
Fix: 1. Try to log out by going to the app's settings or profile section and look for a 'Log Out' option. 2. If the app freezes or does not respo... ⇲
Fix: 1. Check your internet connection to ensure it is stable. 2. Try switching between Wi-Fi and cellular data to see if the issue persists. 3.... ⇲
Fix: 1. Familiarize yourself with the app's layout and features. 2. Use the app's help or tutorial section if available to better understand its... ⇲
Fix: 1. Ensure you are following the correct steps to input your availability. 2. Double-check that you are saving your changes before exiting th... ⇲
Fix: 1. Check the app's settings or profile section to see if there is an option to upload a profile picture. 2. If not available, consider using... ⇲
Fix: 1. Go to Settings > Calendar > Accounts and ensure that your calendar accounts are properly set up. 2. Check if TSC MySchedule has permissio... ⇲
Fix: 1. Ensure your iPhone is updated to the latest iOS version under Settings > General > Software Update. 2. Close other apps running in the ba... ⇲
Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if it improves loading times. 2. Close other apps that m... ⇲
Fix: 1. Check if the app has been updated to the latest version that may include widget support. 2. If available, add the widget by long-pressing... ⇲
Fix: 1. Go to Settings > Notifications > TSC MySchedule and explore the available options for customizing notifications. 2. Adjust the settings t... ⇲
Fix: 1. Check if there are any updates available for the app that may include dark mode support. 2. If not, consider using your iPhone's accessib... ⇲
Fix: 1. Check the app's scheduling or shift management section to see if there is an option to give up shifts. 2. If not available, consider disc... ⇲
Fix: 1. Use a password manager app to store your login credentials securely. 2. Manually enter your credentials each time you log in until the ap... ⇲
Fix: 1. Familiarize yourself with the scheduling features available in the app. 2. Use any available tutorials or help sections to better underst... ⇲
Fix: 1. If the app has become problematic after an update, try uninstalling and reinstalling it to see if that resolves the issues. 2. Check for... ⇲
Fix: 1. Check for any updates to the app that may address interface issues on different devices. 2. Adjust your device's display settings under S... ⇲