fix problems on The Baltimore Sun [iphone]

—— Run into issues on The Baltimore Sun? Get help pending when official support gets back to you!

The Baltimore Sun

Info:

company: Tribune Publishing Company, LLC

: http://www.baltimoresun.com

: www.baltimoresun.com

Chat with our AI-based The Baltimore Sun Support

🛠️ Common The Baltimore Sun Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

The Baltimore Sun lacks integrated weather forecast/radar

Fix: While the app does not have an integrated weather feature, you can use a separate weather app like The Weather Channel or AccuWeather. Downl... ⇲

No landscape mode on iPad

Fix: To work around the lack of landscape mode, you can try rotating your iPad to see if the app responds. If it does not, consider using the app... ⇲

Links issue

Links from email do not open stories in app

Fix: Check your device settings to ensure that the Baltimore Sun app is set as the default app for opening links. Go to Settings > Baltimore Sun... ⇲

Frequent login prompts despite being signed in

Fix: Try logging out of the app and then logging back in. This can refresh your session and may resolve the issue. Go to Settings in the app, fin... ⇲

No option to log in via Google

Fix: If you prefer using Google to log in, you can create a new account using your email address associated with Google. This way, you can log in... ⇲

UI issue

Scrolling issues in full page view

Fix: If scrolling is lagging, try closing other apps running in the background to free up memory. Double-tap the home button (or swipe up from th... ⇲

Ads issue

Ads render articles unreadable

Fix: Consider using a reader mode if available in the app, which can strip away ads and present a cleaner view of the article. Look for a reader... ⇲

Ads block content

Fix: If ads are blocking content, try rotating your device or adjusting the screen size to see if the layout changes and allows you to read the c... ⇲

Crashes issue

The Baltimore Sun crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the Baltimore Sun app, and check for updates. Install... ⇲

Account issue

Inconsistent access to articles for subscribers

Fix: Log out and log back into your account to refresh your subscription status. This can sometimes resolve access issues. OR Check your subsc... ⇲

Unclear subscription cancellation process

Fix: To cancel your subscription, go to your iPad Settings > [Your Name] > Subscriptions. Find the Baltimore Sun subscription and select 'Cancel... ⇲

Slow issue

Large pictures slow down navigation

Fix: If large images are causing slow navigation, try adjusting the app settings to reduce image quality if such an option exists. Check under se... ⇲

Bugs issue

Repeated articles in scrolling

Fix: Try refreshing the app by pulling down on the article list to reload the content. This can help clear out any duplicates that may have loade... ⇲

Accessibility issue

Difficulties with voiceover accessibility

Fix: Ensure that VoiceOver is enabled in your iPad settings. Go to Settings > Accessibility > VoiceOver and toggle it on. Then, check if the app... ⇲

Content issue

Limited high school sports coverage

Fix: To stay updated on high school sports, consider following local sports news websites or social media pages that focus on high school athleti... ⇲

Missing or out of order pages

Fix: Try refreshing the app by pulling down on the article list to reload the content. This can help fix any loading issues. OR If the problem... ⇲

Compatibility issue

Cannot read on iPad with keyboard attached

Fix: Try detaching the keyboard and see if the app functions normally without it. This can help identify if the keyboard is causing the issue.... ⇲

The Baltimore Sun does not compare well with competitors

Fix: If you find the app lacking compared to competitors, consider exploring other news apps that may offer better features. You can download and... ⇲

Audio issue

The Baltimore Sun does not support background music while reading

Fix: To listen to music while reading, consider using a separate music app in the background. Start your music app first, then open the Baltimore... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.4%

Bad experience

7.8%

Neutral

4.8%

~ from our NLP analysis of 5,079 combined software ratings.

Switch to these Alternatives:

The Baltimore Banner

WBAL-TV 11 News - Baltimore

1090 AM WBAL Radio

WBFF FOX45

WMAR 2 News Baltimore

WYPR Public Radio App

Maryland Public Television

WTOP News: DC, MD and VA News

NBC4 Washington: Local DC News

WUSA9 News

Private Data The Baltimore Sun collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Search History
- Browsing History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Unlimited Digital Access: $19.99 Start a one month free trial, then $7.99/mo.
Unlimited Digital Access: $19.99 Start a one month free trial
News App Only: $19.99 Enjoy the Baltimore Sun app without limits.
Unlimited Digital Access: $19.99 Apple News, baltimoresun.com, and our app
The Baltimore Sun: $199.99 Special Yearly Offer- $59.99 for first year.
Premium Story Credits: $0.99 Get access to 4 premium stories on this device.
App-Only Access: $4.99 App-Only Access
Unlimited Digital Access - Tes: $7.99 Baltimore Unlimited Digital Access - Test
App-only subscription - Stage: $0.99 Baltimore Sun app-only subscription - Stage
Unlimited Access - Stage: $1.99 Baltimore Unlimited Digital Access - Stage